TechnicalSupport Engineer – Pre-Sales & After-Sales
Location: Italy
Department: TechnicalSupport
Reports to: Head of South EU TechnicalSupport
Company Overview
Hoymiles Power Electronics Inc. is a global leader in inverter technology...
ready to welcome new talents!WHAT YOU WILL DO: Design UAS mission profiles and prepare technical documents (e.g., ConOps, Drone Manual, Operation Manual etc.) to support drone operations; Coordinate test campaigns with UAS within the "sandbox" managed by...
ADR Application Development Resources, Inc.-Roma, 25 km da Fiumicino
to provide technical guidance and support in the integration of equipment for Manufacturing Execution System (MES).
• Responsible for the MES integration pack, roadmap and deliverables. Liaise with site engineering leads and automation engineers...
ready to welcome new talents!
WHAT YOU WILL DO:
• Design UAS mission profiles and prepare technical documents (e.g., ConOps, Drone Manual, Operation Manual etc.) to support drone operations;
• Coordinate test campaigns with UAS within the "sandbox...
As a Help Desk Fluent English, you will be responsible for providing technicalsupport to customers via phone, email, and chat. You will troubleshoot issues and provide solutions to ensure customer satisfaction. Additionally, you will document...
policies and procedures.
Provides Tier 1 TechnicalSupport for the company’s capital equipment systems to customers and internal staff by opening a case for each technicalsupport request, providing Level 1 support, qualifying the case, closing follow-up...
teams-Provide ongoing support throughout the customer journey, from onboarding to post-deployment-Act as an advisor and point of contact for customer success, ensuring solution alignment with client needs.-Track and document the progress of technical...
of English and Italian, both written and verbal.
3. Good knowledge of MS Office.
4. 1-2 years in similar activities (technicalsupport).
5. Interpersonal skills.
6. Teamwork.
7. Initiative.
8. Stress resistance.
9. Good communication.
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Linux systems administration, database management, and technical verification tasks within high-security, critical-infrastructure environments. A B2 level of English is required.
The ideal candidate has already completed an internship or held a junior...
yield assessments (EYA), irradiance simulations, and shading analysis
Support feasibility studies and site surveys in collaboration with the sales and project teams
Prepare documentation for permitting (layout plans, grid connection studies, etc...
and in coordination with the Subcontracting section, for the technical aspects, to support the preparation of the Bid Inquiry packages for the potential construction bidders and obtains the relevant technical qualifications;· during the bidding phase, in coordination...
Focused Technical Project Manager to lead the onboarding process and guide Clients through their journey with our product, from initial engagement to full adoption and long-term success. You will play a pivotal role in helping clients understand, integrate...
manufacturers, integrators, and distributors
Provide on-farm technicalsupport and deliver data-backed recommendations
Collaborate with innovation and marketing teams to support new product rollouts
Monitor market trends, competitor activity, and regulatory...
indication of the CSM and in coordination with the Subcontracting section, for the technical aspects, to support the preparation of the Bid Inquiry packages for the potential construction bidders and obtains the relevant technical qualifications;
• during...
time, costs, and quality standards.
• Evaluate the effectiveness of training to ensure customer requirements and satisfaction.
• Maximize the use of Training Support Systems during the training sessions.
Technical Requirements
1. Fundamentals of...