webchat' and social media. You will manage team performance' coach colleagues' resolve escalated queries' monitor KPIs' and drive continuous improvement while fostering a high-performing and positive team environment. Getting Started... - Learn our tone of...
Achieve retention and growth targets by closing client renewals and discovering and managing upsell and cross-sell opportunities with the sales team. - Contribute to Akeneo's customer success framework for customer lifecycle management' developing strong...