apartmentRandstad Digital ItaliaplaceTorinoevent_available
dei sistemi, fornendo supporto tecnico tempestivo ed efficace agli utenti, sia da remoto che on-site.
Requisiti ricercati:
• Almeno 1 anno di esperienza pregressa nel ruolo di Helpdesk o Supporto Tecnico IT;
• Conoscenza base delle reti informatiche;
• Buona...
nel mercato dei Sistemi Informativi aziendali e per professionisti, e dei gestionali per aziende.
Di cosa ti occuperai:
• Supporto tecnico da remoto e on site presso clienti
• Installazione, configurazione e manutenzione di postazioni PC e dispositivi...
in una realtà in costante evoluzione, dove le relazioni umane sono sempre al centro.
MODALITA' DI LAVORO
Full-remote
IL TUO RUOLO
Per un nostro importante partner operante nel settore manifatturiero e dell'illuminazione industriale, siamo alla ricerca...
BasicNet in Torino is seeking a resource to manage technical IT assistance for users both remotely and onsite at the company headquarters. The ideal candidate will have an IT high school diploma or specific technical courses, proficiency in Italian...
in una realtà in costante evoluzione, dove le relazioni umane sono sempre al centro.
MODALITA' DI LAVORO
Full-remote
IL TUO RUOLO
Per un nostro importante partner operante nel settore manifatturiero e dell’illuminazione industriale, siamo alla ricerca...
expectations.
2. Call Center Technical Support:
• Participate in call center support for technical troubleshooting and remote diagnostics.
• Collaborate with the Help Desk team to resolve advanced technical cases.
• Act as the technical escalation point for...
Experience managing help desk tools.
• Help the company update and improve reporting on key performance indicators (KPIs).
• Establish and maintain good relationships with customers.
• Punctual and constructive participation in internal and client meetings...
expectations.
2. Call Center Technical Support:
• Participate in call center support for technical troubleshooting and remote diagnostics.
• Collaborate with the Help Desk team to resolve advanced technical cases.
• Act as the technical escalation point for...
Experience managing help desk tools.
• Help the company update and improve reporting on key performance indicators (KPIs).
• Establish and maintain good relationships with customers.
• Punctual and constructive participation in internal and client meetings...
project milestones are completed in line with company standards and customer expectations.
2. Call Center Technical Support:
• Participate in call center support for technical troubleshooting and remote diagnostics.
• Collaborate with the Help Desk team...
Experience managing help desk tools.
• Help the company update and improve reporting on key performance indicators (KPIs).
• Establish and maintain good relationships with customers.
• Punctual and constructive participation in internal and client meetings...
patenti/qualifiche ITIL di base.
• Conoscenza di Windows (client/server), Microsoft Office, protocolli di rete base (TCP/IP), Active Directory;
• Familiarità con strumenti di ticketing e supporto remoto;
• Disponibilità a spostamenti su filiali...
least B1).
• Possess a good knowledge of the HPC market and sector.
• Experience in Linux environments.
• Experience managing help desk tools.
• Help the company update and improve reporting on key performance indicators (KPIs).
• Establish and maintain...
di assistenza tecnica su utenti e infrastrutture aziendali.
Requisiti principali
• Esperienza in ambito Help Desk / IT Support (anche 6–12 mesi)
• Buona conoscenza dei sistemi operativi Windows
• Conoscenza base di ambienti Office 365
• Competenze...
Experience managing help desk tools.
• Help the company update and improve reporting on key performance indicators (KPIs).
• Establish and maintain good relationships with customers.
• Punctual and constructive participation in internal and client meetings...