responsabile dell’architettura, della gestione strategica, dell'ottimizzazione e dell'aggiornamento continuo delle piattaforme CRM dei Clienti (es. HubSpot, Salesforce, Dynamics 365, Zoho, SugarCRM), con un focus sull'integrazione e la valorizzazione...
delivering quick and effective solutions.
• Ensure all communications reflect Venchi’s tone of voice, while identifying and understanding different customer profiles.
• Support the day-to-day management and continuous improvement of our CRM ticketing system...
maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...