and developing the global network of service workshops within our brand. The ideal candidate must have proven experience in managing service networks, excellent communication skills, and a strong customer‑oriented mindset.
Responsibilities will include monitoring...
level (speaking and writing)
Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customerservice role, ideally in tech. advertising sales sector
Ability to think creatively and react quickly to tailor messaging...
and developing the global network of service workshops within our brand. The ideal candidate must have proven experience in managing service networks, excellent communication skills, and a strong customer‐oriented mindset.
Responsibilities will include monitoring...
commercial development, customer relationships, and business growth in the region.
WHAT YOU WILL DO
Leadership & Operations
• Lead the local team (7 FTE) across daily activities: sales, service, administration.
• Develop the team’s technical...
services related to Customer Management systems, managing relationships with application maintenance providers and ensuring SLA compliance.
• Advanced Troubleshooting: Perform analysis and resolution of complex anomalies on Aftersales systems.
3. ..
along with at least 3 years of experience in SAP CRM, SAP Sales and Service, or a similar environment
• Goal-oriented and self-reliant working style with strong analytical skills as well as a pronounced team and customer focus
• Good command of German...
customerservice and sales excellence.
You will be responsible for ensuring that the store consistently has an appearance that encourages sales through maintenance of order, cleanliness and completeness of the range.
You will be expected to ensure...
services related to Customer Management systems, managing relationships with application maintenance providers and ensuring SLA compliance.
• Advanced Troubleshooting: Perform analysis and resolution of complex anomalies on Aftersales systems.
3. ..
Skills & Language Requirements
• Integrity: Absolute integrity and a strong ethical compass.
• CustomerService Approach: Excellent ability to communicate and interact effectively at all organizational levels.
• Agility & Proactivity: Strong intellectual...
Customer Solution Engineer
As a Customer Solution Engineer, you will provide our international customers with services related to our solutions NetEye. You will play a key role in ensuring customer success and satisfaction.
Responsibilities...
order of clients through the coordination of the delivery to the after-sales service. The Customer Operations team checks orders in terms of quality, quantity, prices, and delivery date and will track the status until the final delivery.
This experience...
più adatte alle loro esigenze.
• Elaborerai offerte complete, condurrai in autonomia trattative sui prezzi e sui contratti e porterai le negoziazioni a buon fine.
• Ti coordinerai con il team interno – customerservice, ufficio tecnico e produzione...
testing methodologies across customer test campaigns.
Client Onboarding
• Lead the Service Operations Client Onboarding team.
• Establish and maintain effective project structures' governance models and stakeholder management practices.
• Oversee end to...
Identify and propose improvements to existing procedures Profile: • Passion for IT and technology• Good knowledge of Microsoft 365 operating environment• Strong communication and customerservice skills• Problem-solving mindset and solution...
is beneficial, as well as familiarity with service operations such as field service, warranty, spare parts, or customer support. Strong project management and organizational abilities, strategic and analytical thinking, clear communication...