alpitronic Americas LLC is seeking a qualified leader to oversee the Customer Quality & Methods team in Bolzano, Italy. You will design long-term strategies to enhance customersatisfaction and product quality while fostering strong relationships...
and ensuring customersatisfaction. A permanent contract with competitive salary and benefits, including meal vouchers and health insurance, is offered.
Key requirements include a secondary school diploma and a B1 level in Italian/German.
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alpitronic Americas LLC is seeking a qualified leader to oversee the Customer Quality & Methods team in Bolzano, Italy. You will design long-term strategies to enhance customersatisfaction and product quality while fostering strong relationships...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
alpitronic Americas LLC is seeking a qualified leader to oversee the Customer Quality & Methods team in Bolzano, Italy. You will design long-term strategies to enhance customersatisfaction and product quality while fostering strong relationships...
vendita, noleggio, servizi); Supportare il Team per il raggiungimento degli obiettivi individuali e di gruppo; Raggiungere e mantenere gli obiettivi di CustomerSatisfaction; Monitorare e predisporre report sulle performance di vendita dei singoli...
YOUR RESPONSIBILITIES
• Lead and oversee the Customer Quality & Methods team, ensuring alignment with the company’s strategic quality objectives
• Design and implement long-term strategies aimed at enhancing customersatisfaction and product...
i clienti durante l'esperienza di acquisto;
• Comprendere le esigenze del cliente e proporre i prodotti più adatti;
• Garantire elevati standard di servizio e customersatisfaction;
• Gestire le operazioni di cassa e i pagamenti;
• Curare l'allestimento...
YOUR RESPONSIBILITIES
• Lead and oversee the Customer Quality & Methods team, ensuring alignment with the company’s strategic quality objectives
• Design and implement long-term strategies aimed at enhancing customersatisfaction and product...
and external suppliers.
• Ensure the effective delivery and operational performance of digital services, monitoring KPIs, SLAs and customersatisfaction levels.
• Lead incident, escalation and problem management activities, ensuring timely resolution of...
opportunities and support clients in achieving their advertising goals.
• Consistently meet or exceed sales targets while maintaining exceptional customersatisfaction.
What We're Looking For
• Fluent German (C1 level or higher) with strong English...
interface between Customer Service, ICT, Engineering, Operations and external suppliers.
Ensure the effective delivery and operational performance of digital services, monitoring KPIs, SLAs and customersatisfaction levels.
Lead incident, escalation...
noleggio, servizi); Supportare il Team per il raggiungimento degli obiettivi individuali e di gruppo; Raggiungere e mantenere gli obiettivi di CustomerSatisfaction; Monitorare e predisporre report sulle performance di vendita dei singoli Collaboratori...
Support and learning Employee referral bonuses Key Responsibilities: Deliver professional support for our products and services, maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other...