CustomerService Specialist - German and English
Overview
We are looking for a CustomerService Specialist fluent in German and English, fully dedicated to management, support, and assistance to customers, from order processing to delivery...
efficiency levels, and production order release logic
Cooperates with the Customer Care to fulfil market needs
Supports the allocation of orders both on the fabrication and on the service centers (with the Service Manager)
Guarantees timely order delivery...
Minimum experience gained in customerservice activities
• Time management skills
• Good use of PC. SAP/SALESFORCE knowledge is preferred
• Strong speaking and communication skills
• Ability to listen and empathize
• Problem-solving skills
Mindset...
efficiency levels, and production order release logic
Cooperates with the Customer Care to fulfil market needs
Supports the allocation of orders both on the fabrication and on the service centers (with the Service Manager)
Guarantees timely order delivery...
/suppression
• Mandatory: fluent communication in English language (B2+ level min)
• Flexibility & Reliability, Focus on technical details & Customer focus, Team player, Leadership skills
• Good Software tools literacy: MS Office, Acrobat, AutoCAD
Information...
Service Department to guarantee accurate order processing.
• The Area Sales Manager, regularly updating on sales activities.
• Maintain ongoing collaboration and alignment with internal offices related to sales and customer activities.
Mandatory...
CustomerService Department to guarantee accurate order processing.
The Area Sales Manager, regularly updating on sales activities.
Maintain ongoing collaboration and alignment with internal offices related to sales and customer activities.
Mandatory...
The CustomerService Department to guarantee accurate order processing.
• The Area Sales Manager, regularly updating on sales activities.
• Maintain ongoing collaboration and alignment with internal offices related to sales and customer activities...
with local and national food regulations
• Experience with HACCP self-monitoring procedures
• Skills in team management and inventory control
• Customerservice orientation
• Food cost control expertise
• Knowledge of English and French
What we offer...
The CustomerService Department to guarantee accurate order processing.
• The Area Sales Manager, regularly updating on sales activities.
• Maintain ongoing collaboration and alignment with internal offices related to sales and customer activities...
efficiency levels, and production order release logic
Cooperates with the Customer Care to fulfil market needs
Supports the allocation of orders both on the fabrication and on the service centers (with the Service Manager)
Guarantees timely order delivery...
The CustomerService Department to guarantee accurate order processing.
• The Area Sales Manager, regularly updating on sales activities.
• Maintain ongoing collaboration and alignment with internal offices related to sales and customer activities...
Catalogue Create and maintain measure on ServiceNow used as SLA, Underpinning contract and OLAs
• Produce, maintain and evolve customer reports and dashboard in PowerBi for the visibility of CTOs and Customers
• Monitor the service performance leveraging on...
operations
• Prepare ad hoc financial analysis
• Intercompany and customer charges
• Assist in the intercompany reconciliations
• Provide invoices to customer (Intercompany and third parties)
• Manage cash collection from customers
• Manage accounting of...
operations.Qualifications:Bachelor DegreeDemonstrated track record in sales within the air and sea freight industry.Proficiency in English, accompanied by excellent communication skills.Strong customer-centric approach with the ability to work independently and in a target-oriented...