internal departments such as Sales and Logistics'
• Ensuring On-Time Delivery in line with customer and company targets'
• Driving customersatisfaction and process efficiency.
What we are looking for:
• Proficiency in Italian (C1-C2 level) is mandatory...
to choose from Positive international working environment Support and learning Employee referral bonuses Key Responsibilities: Deliver professional support for our products and services, maintaining a stellar customersatisfaction rate Master...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
and cancellations.
• Offer detailed information about flight schedules' services' and policies.
• Effectively resolve customer complaints and issues to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with...
are addressed promptly and effectively. Your contributions will be crucial to maintaining high levels of customersatisfaction within our services. If you have a passion for helping others and possess excellent communication skills in Italian' we...
and external stakeholders - provides tangible feedback and proposes changes to sales processes' policies and tools to improve performance and increase customersatisfaction - Provides guidance and mentoring to less-experienced staff members Education...
processing' status updates' and delivery inquiries.
• Resolve issues and complaints effectively' ensuring customersatisfaction.
• Document all customer interactions and feedback accurately.
• Collaborate with production and logistics teams to address...
information about products' promotions' and policies.
• Resolve customer complaints and issues promptly' ensuring satisfaction.
• Document customer interactions accurately for future reference.
• Collaborate with various teams to ensure effective resolution of...
and spoken.
• Experience in customer service' preferably in the energy sector or a technical field.
• Strong communication and interpersonal skills with a commitment to customersatisfaction.
• Ability to multitask and manage various customer inquiries...
product selection' order placement' and resolving any service
• related issues.
• Offer comprehensive information about products' promotions' and company policies.
• Resolve customer complaints professionally' ensuring customersatisfaction.
• Maintain...
professionalism.
• Document interactions and feedback to improve service offerings.
• Collaborate with hospitality partners to ensure customersatisfaction.
• Stay updated on promotions' events' and trends in the tourism sector.
Requirements
• Fluency in Italian...
statements' and inquiries.
• Provide accurate information about financial products' services' and policies.
• Resolve client complaints and issues with a focus on customersatisfaction.
• Maintain accurate records of customer interactions and feedback...
customer experience across a large portfolio of customers (Up to 100 customers). The objective of this function will be to optimize the customer onboarding and adoption processes' improve renewal rates' increase customersatisfaction' and champion customer...
Communicate clearly and empathetically' offering personalized assistance Maintain a customer-first mindset' ensuring satisfaction and loyalty Document all customer interactions accurately using internal CRM systems Collaborate with other departments as needed...
Maintain high level of customer support and customersatisfaction' keeping a customer relationship database - Strive for client retention and loyalty and aim for a positive response to the customer's inquiry Requirements - Native or near native Italian...