and delivers industry-leading flexibility, quality and customersatisfaction.
Responsibilities
• People Leadership
• Create a compelling vision, gain buy-in and support the team to execute on the vision;
• Implement regular two-way communication processes...
and services, maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone...
cases to ensure they closed in an efficient and timely manner
• Maintain high customersatisfaction' representing a major brand
• Provide troubleshooting for mobile devices (mobile phones' tablets &, more)
• Assist customers to manage/secure their...
details into case management systems' and provide response and resolution within SLA to customers - Aim for the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports.
Their happiness is our...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
marketing' merchandising' and CRM to deliver seamless and engaging digital experiences that drive conversion and customersatisfaction. How You Will Make a Difference You will achieve this by: - Customer Journey Monitoring - Track and analyze user behavior...
performance in line with customer and company goals.
• Generating customersatisfaction.
• Close teamwork with Inside Sales and Product Management.
• Managing customer reserved inventory.
• Driving efficiency.
What Are We Looking For?
• Advance level of...
quality.
• Engage in team initiatives aimed at enhancing customersatisfaction.
Requirements
• Fluency in Italian and working knowledge of English, additional languages are advantageous.
• Experience in customer service or support is a plus.
• Strong...
positive experiences for our clients. Through clear communication' empathy' and effective troubleshooting' we foster satisfaction and long-term loyalty. As a Customer Care Consultant' your focus is to quickly identify and resolve issues while demonstrating...
Company Description Job Description WHAT YOU`LL DO As a Customer Service Agent' you will be working at the heart of our fast-paced fashion business by being the first point of contact for our customers every day. You will make our customers happy by...
industry TELUS Digital Bulgaria! As a Customer Support Specialist with Italian and English you will be a part of a great team and all together will: Deliver outstanding client service Achieve great customer experience and satisfaction Identify and assess...
ticketing system and regular outbound calls Deliver outstanding partner service Achieve great customer experience and satisfaction Identify and understand partner needs v Work as a trusted point of contact for partners As a candidate, you do not need to have...
onboarding to ongoing performance management.
• Coordinate new content integrations with internal teams' ensuring smooth delivery and partner satisfaction.
• Negotiate agreements and incentives to meet profitability and growth targets.
• Translate partner...
Ensuring guest satisfaction, and managing the front office team. Demonstrate a high level of customer service at all times. coordinating with other departments for room readiness, and handling guest complaints and queries. You also play a key role...