Language: Italian
Se sei appassionato di customersatisfaction e sei pronto ad intraprendere una nuova opportunità nel dinamico settore farmaceutico, questo è il posto giusto per te! Il nostro contesto dinamico, multiculturale e di supporto...
synchronization with customer, in order to have a long-term and win-win cooperation.
4. Responsible for coordinating and solving the problems during business collaboration, continuously improve customersatisfaction.
5. Complete the business data accumulation...
curiosità.
Mansioni:
• Gestione della scaffalatura di negozio
• Gestione della customersatisfaction (spiegazione dei prodotti e assistenza al cliente per consigliare il prodotto più adatto in base alle esigenze del cliente...
through product inquiries and services' ensuring clarity and satisfaction. - Efficiently resolve customer issues and concerns' striving for a seamless and prompt resolution. - Maintain accurate records of customer interactions and follow up as necessary...
Coordina le comunicazioni alla clientela relative alle richieste di assistenza assegnate
Collabora con gli altri reparti dell’azienda (Progetti, Vendite, R&D) per ottimizzare il servizio e la customersatisfaction
Gestisce le richieste di supporto...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
cases to ensure they closed in an efficient and timely manner
• Maintain high customersatisfaction' representing a major brand
• Provide troubleshooting for mobile devices (mobile phones' tablets &, more)
• Assist customers to manage/secure their...
satisfaction and building lasting relationships with our valued clientele. Key Responsibilities - Serve as the main communication channel for Italian-speaking customers via phone' email' and chat. - Respond to customer inquiries' provide information on products...
their experience on our platforms. You will be a crucial part of our team' dedicated to ensuring customersatisfaction and enhancing our clients' social media engagement. Responsibilities - Deliver outstanding customer service in Italian through various...
and preferences.
• Maintaining high customersatisfaction through professional and courteous communication.
Job Requirements:
• Excellent writing and verbal communication skills in Italian and English.
• Strong attention to detail.
• Good technical troubleshooting...
and respond to general service questions.
• Resolve customer complaints and escalate complex issues following documented procedures.
• Maintain high levels of ownership' efficiency' and customersatisfaction in every interaction.
• Receive ongoing training to...
and resolutions.
• Escalate cases when necessary and follow up to guarantee customersatisfaction.
• Show empathy and professionalism in every interaction' whether written or verbal.
• Manage high-value customers and support them with a premium experience...
Maintain high customersatisfaction - Provide and maintain strong' professional relationships with all partners and show empathy at all times - Work towards reaching targets as set out by client statement of work as well as internal targets What you will...
Maintain high customersatisfaction' representing a major brand - Provide and maintain strong' professional relationships with all partners and show empathy at all times - Work towards reaching targets as set out by client statement of work as well as...
complaints and complex queries effectively and empathetically. - Ensure team meets and exceeds KPIs for quality' efficiency' and customersatisfaction. - Collaborate with internal stakeholders to achieve business objectives and ensure a seamless customer...