Manager who will report to the SGI & Quality Director.
The selected candidate will be responsible for managing customer-side quality, with the goal of ensuring customersatisfaction through the monitoring, analysis, and resolution of non-conformities, as...
customersatisfaction, and fosters brand loyalty. The position requires deep hospitality expertise, strong leadership, and a strategic approach to ensure exceptional service delivery across all guest-facing operations. Responsibilities: Lead, monitor...
Mansioni:
• Gestione della scaffalatura di negozio
• Gestione della customersatisfaction (spiegazione dei prodotti e assistenza al cliente per consigliare il prodotto più adatto in base alle esigenze del cliente)
• Gestione...
and preferences.
• Maintaining high customersatisfaction through professional and courteous communication.
Job Requirements:
• Excellent writing and verbal communication skills in Italian and English.
• Strong attention to detail.
• Good technical troubleshooting...
and services, maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone...
high customersatisfaction - Provide and maintain strong' professional relationships with all partners and show empathy at all times - Work towards reaching targets as set out by client statement of work as well as internal targets What you will bring...
potential customers, - Identifies and assesses customers' needs to achieve satisfaction, - Resolves product or service problems by clarifying the customer's request' determining the cause of the problem' selecting and explaining the best solution to solve...
Italian-speaking customers' assisting them with inquiries related to technology products and services. You will play a crucial part in ensuring customersatisfaction by resolving issues' providing product information' and guiding users through...
customersatisfaction' representing a major brand - Provide and maintain strong' professional relationships with all partners and show empathy at all times - Work towards reaching targets as set out by client statement of work as well as internal targets...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
ticketing system and regular outbound calls Deliver outstanding partner service Achieve great customer experience and satisfaction Identify and understand partner needs v Work as a trusted point of contact for partners As a candidate, you do not need to have...
and solve problems
• Work on continuous improvement for customersatisfaction Your qualifications Concentrix is a great match if you:
• Have a high level of Italian (written and oral) and fluent in English (B2)
• Have excellent writing and communication...
and external stakeholders - provides tangible feedback and proposes changes to sales processes' policies and tools to improve performance and increase customersatisfaction - Provides guidance and mentoring to less-experienced staff members Education...