generators, is looking for an Application Engineer for Data Center to join our Team. Directly reporting to the Application Engineering Manager, is a key technical resource responsible for supporting the global sales team and ensuring customersatisfaction by...
Customer Relationship: Manage customer relationships' handle communication' follow customer-specific requirements' and monitor customersatisfaction to define improvement actions. Collaboration: Work with production planning and logistics departments to...
opportunities and customersatisfaction.
• Collaborate closely with cross-functional teams, including marketing, product management, and operations, to support product launches and promotional activities.
• Monitor market trends, competitor activities...
to guarantee customersatisfaction and proper use of the solution by users.
• Coordinate and unify work teams.
• Support back-office tasks to ensure the quality of client data entered in our systems.
• Collaborate with:
• Sales to identify commercial...
enhancing customersatisfaction.
Essential requirements:
Must-have skills:
• Strong passion and curiosity for the IT sector.
• Excellent attention to detail.
• Proficiency with collaboration platforms (MS Teams, MS Outlook, Google Mail) and productivity...
Processing with great attention to details and content,
• Identifying clients' needs and proactively proposing solutions,
• Focusing on customer expectations and satisfaction,
• Working closely with our team to improve and establish the necessary processes...
incoming calls
• Identify and access customers' needs to achieve satisfaction
• Build relations of trust through open and interactive communication
• Provide accurate' valid' and complete information by using the methods/tools
• Keep records of customer...
training and guidance to customers on product features and best practices
• Identifying opportunities to improve our support processes and enhance customersatisfaction Requirements
• Basic programming in Java and Groovy.
• Basic HTML' CSS' and JavaScript...
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