refunded transactions;Refunding mistake ratio;Specific skills and knowledgeMust be fluent in English;Other helpful languages in order of relevance: Arabic, Chinese, Spanish, Portuguese;Must be dedicated to service and customersatisfaction;Must have a clean...
Processing
• Refund & Security Manager
• Merchants’ staff
• Sales organization
Background and Education
• Helpful: a commercial background
• Helpful: experience in face to face customer contact
• Helpful: experience in managing tills
• Helpful: airport...
and customersatisfaction;
• Must have a clean criminal record;
• Must be able to handle stress;
• Must be nimble but thorough;
• Must be a good team player;
• Must be flexible in terms of working hours;
• Previous working experience is a plus;
Reporting...
Processing
• Refund & Security Manager
• Merchants’ staff
• Sales organization
Background and Education
• Helpful: a commercial background
• Helpful: experience in face to face customer contact
• Helpful: experience in managing tills
• Helpful: airport...
service and customersatisfaction;
• Must have a clean criminal record;
• Must be able tohandle stress;
• Must be nimble but thorough;
• Must be a good team player;
• Must be flexible in terms of working hours;
• Previous working experience is a plus...
Processing
• Refund & Security Manager
• Merchants’ staff
• Sales organization
Background and Education
• Helpful: a commercial background
• Helpful: experience in face to face customer contact
• Helpful: experience in managing tills
• Helpful: airport...
to drive efficiency, scalability, and customersatisfaction.
Key Responsibilities
Transformation Leadership
• Lead the group-wide transformation of Customer Support and Success through the adoption of AI technologies and automation.
• Re-engineer...
Processing
• Refund & Security Manager
• Merchants’ staff
• Sales organization
Background and Education
• Helpful:
a commercial background
• Helpful:
experience in face to face customer contact
• Helpful:
experience in managing tills
• Helpful:
airport...
Made to Sell | The Retail Performance Partner-Sesto Fiorentino, 9 km da Firenze
Shopping e CustomerSatisfaction per clienti top (dall'analisi dei desiderata aziendali alla conclusione e presentazione del progetto)
• Sviluppo di strumenti AI per ottimizzare i processi di selezione e analisi
• Reportistica bilingue (IT/EN...
con particolare attenzione alla customersatisfaction dei nostri clienti è per noi un aspetto di centrale importanza, come anche la predisposizione e l'interesse per il mondo IT.
Una precedente esperienza nel ruolo o il possesso di una certificazione in ambito...
Made to Sell | The Retail Performance Partner-Sesto Fiorentino, 9 km da Firenze
e CustomerSatisfaction per clienti top (dall'analisi dei desiderata aziendali alla conclusione e presentazione del progetto)Sviluppo di strumenti AI per ottimizzare i processi di selezione e analisiReportistica bilingue (IT/EN) per presentazioni...
prospecting to closing deals, ensuring customersatisfaction and long-term partnerships.
• Collaborate with engineering and product teams to align solutions with customer needs.
• Stay up to date with market trends, technological advancements, and competitor...
Made to Sell | The Retail Performance Partner-Firenze
progetti di analisi comportamentale per brand leader nazionali e internazionali.
Responsabilità
• Recruiting globale di mystery shopper tramite database, social media e piattaforme digitali
• Gestione progetti di Mystery Shopping e CustomerSatisfaction...
della merce secondo le direttive visual aziendali. Mantenere l'ordine e la pulizia del punto vendita, contribuendo a un'immagine impeccabile. Collaborare attivamente con il team per il raggiungimento degli obiettivi comuni di vendita e customersatisfaction...
be:
• Customer Experience Management:
Our customers matter! You will have a crucial role in ensuring that the level of customersatisfaction is met by providing an outstanding service and developing long-term relationships with our customers at an...