everything we do.
Join Caracol and be part of a diverse, talented team pushing the boundaries of additive manufacturing and shaping a more sustainable future!
JOIN US ON THE JOURNEY TO BUILD BEYOND POSSIBLE
Who we are looking for
As a Customer Success...
verticale in due aree chiave per la nostra crescita: Crescita della visibilità organica (SEO) o Retention e Automation (CRM).
A seconda della tua specializzazione, il tuo impatto si focalizzerà su:
Verticale SEO & Content Architecture: Gestione...
and lead integrated marketing campaigns to drive customer acquisition, loyalty and retention, monitoring performance through KPIs and ROI. You will ensure brand consistency across all touchpoints and compliance with industry regulations and responsible...
prospective customers.
• Present Alibaba.com solutions to SMEs and explain platform benefits clearly and effectively.
• Achieve monthly sales and activity targets.
• Collaborate with internal stakeholders (e.g. Customer Success and Marketing) to ensure...
a più livelli (tecnico, acquisti, R&D, qualità).
• Comprendere in profondità le esigenze applicative del cliente (specifiche tecniche, vincoli di processo, requisiti normativi) per proporre soluzioni ad alto valore aggiunto.
• Massimizzare la customerretention...
and enhance customer engagement, value and retention, in alignment with the Marketing team.
• Utilize customer insights and data analytics to optimize CRM strategies and improve customer experience.
• Define CRM requirements, prioritize initiatives...
il ROI.
• Monitorare le performance dei canali e promuovere il miglioramento continuo.
• Supervisionare eventuali agenzie esterne.
CRM & Customer Lifecycle Management
• Supervisionare le strategie di marketing automation e segmentazione.
• Gestire...
challenges and propose tailored consulting solutions
• Ensure high levels of customer satisfaction and retention
• Promote Abylsen's three engagement models (technical assistance, service center, work package)
Recruitment & Team Management
• Work closely...
audiences, responding to questions and queries, and nurturing positive brand relationships in line with tone of voice guidelines. Monitor brand sentiment through social listening and use insights to strengthen customer experience, support customerretention...
for its next use.
The results speak for themselves: no more single-use packaging waste, an 84% reduction in CO2 emissions, and brands enjoy higher customerretention, a boost in average order value (AOV) and improved cart conversion rates.
Oh, we...
business and build a portfolio of new clients
• Schedule and conduct meetings with key agency and brand decision-makers.
• Meet and exceed predetermined Quarterly Sales Goals.
• Ensure 100% customer satisfaction and retention.
• Act as a team player...