will own:
• Retention
• Customer satisfaction
• Expansion (upsell & cross-sell)
• Support efficiency at scale
What you'll do - Build & scale the function
• Own the end-to-end Customer Experience strategy
• Structure and scale Customer Success...
An innovative tech company in Italy is seeking a Customer Success Manager to champion user relationships and drive customer satisfaction. You'll manage retention strategies, educate customers, and define success KPIs.
Ideal candidates have a strong...
everything we do.
Join Caracol and be part of a diverse, talented team pushing the boundaries of additive manufacturing and shaping a more sustainable future!
JOIN US ON THE JOURNEY TO BUILD BEYOND POSSIBLE
Who we are looking for
As a Customer Success...
apartmentRandstad Italia SpaplaceBonate Sopra, 9 km da Bergamoevent_available
un CUSTOMER SERVICE Responsabilit Di cosa ti occuperai come Customer Service? fornire assistenza ai clienti in ambito tecnico, amministrativo, commerciale e di retention garantendo alti standard qualitativi di servizio, gestire le chiamate in entrata...
integrata e con lo sviluppo dell'offerta di nuovi servizi dedicati ai Pet.
A supporto di tale strategia e con un forte orientamento customer centric, investe nello sviluppo delle professionalità che operano sia nel Retail che nell'Headquarter...
and retention. It requires close collaboration with internal stakeholders and strong customer orientation.
Main tasks and responsibilities
• Quotation Management & Technical Support:
Develop accurate and competitive offers based on customer inquiries...
marketing, customer care)
• Monitorare le performance del prodotto (KPI, utilizzo, retention, churn) e identificare aree di miglioramento
• Garantire la conformità alle normative vigenti (es. CAD, regolamenti AgID, eIDAS)
• Supportare il lancio di nuove...
a stretto contatto con i team vendite, prodotto, IT e con l'ufficio tecnico nella realizzazione dei nostri negozi.
Ti occuperai dell'area CRM, collaborando con l'area vendite per sviluppare strategie di fidelizzazione e customer engagement personalizzate...
OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES.
• WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE.
• SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE.
• BE PROACTIVE AND BOLD BY...
unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model...
apartmentHuman ValueplaceGrumello del Monte, 17 km da Bergamoevent_available
tecnico, acquisti, R&D, qualità).
Comprendere in profondità le esigenze applicative del cliente (specifiche tecniche, vincoli di processo, requisiti normativi) per proporre soluzioni ad alto valore aggiunto.
Massimizzare la customerretention e la crescita...
Overview
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, creative and driven people. If you'd like to help us build the place to find and buy anything online, this is...
apartmentABBplaceDalmine, 7 km da Bergamolanguagecareers.abbevent_available
planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customerretention by effectively communicating service work timeline and expectations.
Work model for the role is: #LI-Onsite...
apartmentHUMAN VALUE S.R.L.placeBergamolanguagehumanvalue.itevent_available
valore aggiunto.
Massimizzare la customerretention e la crescita del fatturato attraverso attività di upselling e cross-selling su nuove applicazioni o linee prodotto.
Monitorare costantemente la soddisfazione del cliente, gestendo eventuali criticità...
Deal with EDI/ SAP/e
• mail orders
• Review and provide logistic or descriptive information of products
• Review and provide information about delivery data
• Inform the customer of the out of stock that affects the orders
• Review and provide information...