Diesel, a leading premium fashion brand, seeks a Head of CRM & Customer Strategy to define and lead the global customer program. You will drive acquisition, engagement, retention and loyalty across channels, translating insights into actions...
apartmentIBMplaceSegrate, 9 km da Milanoevent_available
IBM in Lombardy, Segrate is seeking an experienced Customer Success Technical Architect to act as a trusted advisor for Confluent customers. You will drive technical success, retention and expansion through architecture guidance and best practices...
Diesel, a leading premium fashion brand, seeks a Head of CRM & Customer Strategy to define and lead the global customer program. You will drive acquisition, engagement, retention and loyalty across channels, translating insights into actions...
MainStreaming S.p.A. is seeking a Senior Customer Success Manager to drive satisfaction and retention for its CDN and video streaming solutions. You will partner with enterprise customers to understand needs, guide adoption, and uncover growth...
Diesel, a leading premium fashion brand, seeks a Head of CRM & Customer Strategy to define and lead the global customer program. You will drive acquisition, engagement, retention and loyalty across channels, translating insights into actions...
and operations to elevate customer satisfaction and retention while guiding cross-border initiatives.
The role reports to the Head of Customer Success, with a competitive salary, equity, and a hybrid work setup at our Milan HQ.
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Analizzare il customer journey individuando opportunità di miglioramento dell'esperienza cliente.
• Definire strategie di lead nurturing, retention e loyalty.
• Monitorare KPI e performance delle campagne CRM, elaborando report e insight strategici...
Responsibilities
• Responsible for customerretention, company and product acceptance
• Perform demonstrations and conduct instrument installations
• Solve customers’ clinical application problems
• Provide training for our customers
• Provide...
Analizzare il customer journey individuando opportunità di miglioramento dell'esperienza cliente.
• Definire strategie di lead nurturing, retention e loyalty.
• Monitorare KPI e performance delle campagne CRM, elaborando report e insight strategici...
interfacciandosi con i nostri partner commerciali.
In questo ruolo ti occuperai di
• Consulenza e vendita telefonica di prodotti assicurativi
• Controllo documentale
• Consulenza e gestione polizze
• Gestione recall in inbound/outbound per customerretention...
Alfadocs is a SaaS platform for dental practices. Account Managers are our growth catalysts: each owns a portfolio of ~500 practices, acting as their main point of contact and driving revenue growth through upsell/upgrade, retention, and qualified...
implementation, integrations, and basic cloud/modernization patterns.
• Proven focus on customer value—defining success metrics and driving consumption, retention, and time‑to‑value.
• SAP solution architecture knowledge (S/4HANA, HANA, SAP BTP, Cloud/SaaS...
will own:
• Retention
• Customer satisfaction
• Expansion (upsell & cross-sell)
• Support efficiency at scale
What you'll do - Build & scale the function
• Own the end-to-end Customer Experience strategy
• Structure and scale Customer Success...
apartmentJobtailorplaceCornaredo, 13 km da Milanolanguageappcast.ioevent_available
Responsibilities
• Ensure customer satisfaction, retention, and growth by delivering proactive, high‑value, and personalized support throughout the customer lifecycle within our data centers.
• The Customer Success Manager (CSM) is the primary...
will own:
• Retention
• Customer satisfaction
• Expansion (upsell & cross-sell)
• Support efficiency at scale
What you'll do - Build & scale the function
• Own the end-to-end Customer Experience strategy
• Structure and scale Customer Success...