the funnel and running A/B tests
• Define growth metrics for acquisition, engagement, and retention, and communicate insights clearly to the team
• Continually understand and research our customer demographics, psychographics, and behaviour
• Have an...
Are you passionate about turning data into meaningful customer experiences?
Do you thrive on building CRM strategies that deepen loyalty and boost retention?
Are you confident using technology to elevate how brands connect with their customers...
L'azienda fornisce modelli decisionali AI agentici, spiegazioni audit-ready e avanzate capacità di modellazione per ambiti quali credit scoring, rilevazione frodi, risk modelling, churn prediction, customerretention, customer rating e molto altro...
la customer experience e le strategie di retention.
Responsabilità principali
• Supervisione e Gestione operativa dei siti E-commerce: aggiornamento contenuti, monitoraggio delle campagne promozionali, caricamento prodotti e supervisione dell’esperienza...
recall in inbound/outbound per customerretention
• Promozione e vendita in inbound/outbound per aumento portfolio prospect
• Upsell garanzie
Requisiti
Requisiti:
• Ottime doti comunicative e relazionali
• Orientamento al cliente
• Ottima capacità...
and running A/B tests
• Define growth metrics for acquisition, engagement, and retention, and communicate insights clearly to the team
• Continually understand and research our customer demographics, psychographics, and behaviour
• Have an entrepreneurial...
customer knowledge and excellent retention skills;
• Strong managerial skills and team management;
• A very good knowledge of English and Italian.
The knowledge of a third language will be considered a plus;
• Strong interest in the luxury world;
• Proactivity...
apartmentPiano MAKE - Ecommerce MarketingplaceMonza, 15 km da Milanoevent_available
Customer Success Manager
Siamo un'agenzia di digital marketing specializzata in e-commerce. Supportiamo brand nei settori fashion, beauty, food e tech - aziende che già vendono online e vogliono vendere di più.
Cerchiamo qualcuno che tenga...
del comportamento utenti, funnel di utilizzo, retention, pricing e campagne CRM, con l'obiettivo di aumentare la fidelizzazione e migliorare la customer experience.
Operations e flotta
Monitoraggio e ottimizzazione dei KPI legati a disponibilità mezzi, utilizzo...
administrative tasks such as account setup, documentation, and credit line updates.
• Provide proactive, solution-oriented support to ensure high client satisfaction and retention.
• Report on client activity and engagement, providing insights and feedback to...
the funnel and running A/B tests
• Define growth metrics for acquisition, engagement, and retention, and communicate insights clearly to the team
• Continually understand and research our customer demographics, psychographics, and behaviour
• Have an...
processes;Engagement & Retention: Anticipate employee needs, collect feedback, and contribute to initiatives that enhance engagement, wellbeing, and retention in the Italian affiliate;HR Operations & Compliance: Ensure adherence to Italian labor law, HR...
the funnel and running A/B tests
• Define growth metrics for acquisition, engagement, and retention, and communicate insights clearly to the team
• Continually understand and research our customer demographics, psychographics, and behaviour
• Have an...
di lavorare sotto pressione.
KPI principali
• Valore dei nuovi contratti e fatturato generato.
• Margine medio per cliente/progetto.
• Tasso di conversione opportunità → clienti.
• Accuratezza del forecast commerciale.
• Customer satisfaction e retention...