Officina Profumo-Farmaceutica di Santa Maria Novella-Livorno
increasing store traffic and strengthening customer engagement.
Responsibilities:
• Support in developing the CRM culture within the organization: data capturing, management, communication.
• Track and report on key CRM metrics, identifying opportunities...
market feedback.
• Work closely with global and regional sales teams to ensure a unified approach to pricing, product positioning, and customerrelationshipmanagement.
QUALIFICATIONS & EXPERIENCE
• Technical degree in Electronics, Chemical Engineering...
working closely with the CEO, CTO, and marketing specialists to lead the definition and implementation of commercial guidelines. Responsibilities include continuously analyzing the market, implementing effective client relationshipmanagement strategies...
market feedback.
• Work closely with global and regional sales teams to ensure a unified approach to pricing, product positioning, and customerrelationshipmanagement.
QUALIFICATIONS & EXPERIENCE
• Technical degree in Electronics, Chemical Engineering...
dall'azienda attraverso un piano visite coerente con le priorità territoriali
aggiornando puntualmente il sistema informatico CustomerRelationshipManagement Veeva, nel rispetto della normativa sulla Privacy.
• Contribuisce alla definizione della strategia...
continuo e costante dei target definiti dall'azienda attraverso un piano visite coerente con le priorità territoriali
aggiornando puntualmente il sistema informatico CustomerRelationshipManagement Veeva, nel rispetto della normativa sulla Privacy...
in English and Italian (fluency in any additional languages is desirable)
• At least 2+ years experience in an Account Management or Customer Success Manager role.
• Prior B2B experience in a software' logistics or SaaS company preferred.
• Proven ability to...
customer needs - Familiarise yourself with internal colleagues' processes to ensure a collaborative nature in our exchanges CustomerRelationship &, Support: - Respond to inbound calls' emails and faxes consistently meeting and maintaining the department...
/email from clients related to products' sales' service' corporate information' appointments' etc.
• Maintain a customerrelationship database and follow up on customer contacts.
What you will bring
• Excellent command of Italian
• Good communication...
seasonal Go-to-Market aligned and in close partnership with key stakeholder and cross-functional brand team such as Product- and Marketing. - Build close working relationship with Brand Functions such as finance' sales operations' customer operations...