Manager – Product Quality & Product Behaviour Vehicles
The Company
The company headquarters is located in Bolzano, Northern Italy, at the plant formerly owned by Lancia, a renowned manufacturer of industrial vehicles founded in 1937.
IDV boasts...
Manager – Product Quality & Product Behaviour Vehicles
The Company
The company headquarters is located in Bolzano, Northern Italy, at the plant formerly owned by Lancia, a renowned manufacturer of industrial vehicles founded in 1937.
IDV boasts...
Manager – Product Quality & Product Behaviour Vehicles
The Company
The company headquarters is located in Bolzano, Northern Italy, at the plant formerly owned by Lancia, a renowned manufacturer of industrial vehicles founded in 1937.
IDV boasts...
centers, maintaining high service quality standards, and implementing initiatives aimed at improving customer satisfaction and operational efficiency.
The Service Network Manager will be required to coordinate with central technical assistance teams...
and institutes remedies to prevent re‑occurrence of quality issues and possesses a high sense of urgency when managing critical issues. Their responsibility will require knowledge across a broad scope of quality, from factory process controls to customer service...
and continuously ensure we deliver quality services.
Responsibilities:
• Be part of an operational contact structure for managing clients in case of difficulties, such as vehicle breakdowns.
• Oversee the digital support process, intervening where necessary...
alignment in customer-related matters where needed
• Drive operational excellence and continuous improvement initiatives
Candidate Profile:
• Proven leadership experience as Plant Manager, Site Manager, Operations Manager, Production Manager, Plant...
maintaining high service quality standards, and implementing initiatives aimed at improving customer satisfaction and operational efficiency.The Service Network Manager will be required to coordinate with central technical assistance teams and after‑sales...
workflow enhancement and quality improvements
• Analyze data trends and develop solutions
• Monitor quality performance and coach operations teams
• Create and maintain quality metrics reports
• Handle customer escalations and provide recommendations...
maintaining high service quality standards, and implementing initiatives aimed at improving customer satisfaction and operational efficiency.The Service Network Manager will be required to coordinate with central technical assistance teams and after‑sales...
Bring the voice of the customer forward by gathering feedback from construction teams and internal stakeholders to refine quality processes. You'll verify that pathway infrastructure construction meets installation requirements by reviewing documentation...
Manager responsible for coordinating and developing the global network of service workshops within our brand. The ideal candidate must have proven experience in managing service networks, excellent communication skills, and a strong customer‑oriented...
using a quality consultative approach.
• Achieve sales targets and ensure an exceptional customer experience.
• Proactively engage with customers via phone, video calls, and email.
What Were Looking For:
• ️High school diploma or bachelor's degree...
teams based on customer interactions
• Active contribution to a high-performing, positive, and collaborative sales culture
Qualifikation
What You Bring
• 3–5 years of experience as a Sales Manager in a SaaS environment, ideally within a startup or...
As a Service Campaign Specialist, you will be responsible for planning and executing customer-focused service campaigns. Your goal is to ensure smooth coordination across departments and deliver high-quality results that enhance customer...