for customer issues.
2. Work with third-party vendors to remediate complex AV issues as needed.
3. Provide timely communication on issue status and resolution.
4. Maintain ticket updates for all reported incidents.
5. Install, upgrade, support...
informed about program developments and to present validation progress.
You will interface externally with the final customer, in collaboration with the Chief Engineer, regarding the Product Validation part. You will follow the progress of customer tests...
closeout and other related activities.
2. Manage negotiator with customer for contract terms and conditions and ongoing monitoring of contract performance and for negotiating Requests for Equitable Adjustment (REA) with guidance from General Counsel.
3. ..
the problem' following up to ensure resolution,
• Follows communication procedures' guidelines and policies' covering interactions with both internal and external customers,
• Meets personal/team targets,
• Maintains customer records by updating...
the problem' following up to ensure resolution,
• Follows communication procedures' guidelines and policies' covering interactions with both internal and external customers,
• Meets personal/team targets,
• Maintains customer records by updating...