offers which meets the customer requirements, whilst adhering to the guidelines of Alstom, and to support Alstom projects to maximize results with respect of cash and margin whilst delivering on time, in conformity with the contracts conditions, Customer...
delivery' warranties' refunds. - Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction. - Achieve sales goals set up every quarter while providing an excellent customerexperience...
tutti i segreti della gestione di un punto vendita e in particolare avrai modo di:
• Gestire il conto economico del negozio e sviluppare strategie commerciali utili al raggiungimento dei KPI
• Garantire un'impeccabile CustomerExperience e promuovere...
and processes' and ensure their good integration - Ensure a great customerexperience: improving processes and tools' managing feedback from team members and sharing it with the manager' reassigning tickets when necessary' checking stats for all teammates...
ideas and perspectives and strongly encourage people with different backgrounds and experiences to apply. We are now looking for a Italian speaking Customer Success Manager' could that be you? What you'll be doing: - Proactively developing customer...
excellent customerexperience with us,
• Occasionally performing outbound calls to customers according to predefined compaigns,
• Reporting to the relevant departments regarding site issues' in accurate content and troubleshooting
• Staying fully up-to-date...
courses What you'll experience with us As a Customer Service Sales Representative in our team' you will: - Mainly handle inbound activity (calls' emails' chat' tasks) of customer post sales requests - Outbound calls when necessary to solve issues with...
cannot be resolved without internal support. - Become a master CRM user' proficient in updating fields' creating and managing Insertion Orders - Be part of a multinational Customer Care Team responsible for all European clients where collaboration...
or enter orders' cancel accounts' or obtain details of complaints.
• Managing customers' expectations regarding the products and shipping deadlines.
• Prepare' maintain' and review purchasing files.
• Work on continuous improvement for customer...
are.
Concentrix + Webhelp is a great match if you:
• Are fluent in Italian
• Have proven customer support experience or experience as a client service representative
• Have good level of English
• Have strong focus on customer needs and understanding...
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