Assist customers in resolving issues related to booking changes' cancellations' and complaints. - Document customer inquiries and interactions in the customer relationship management (CRM) system. - Work closely with other departments' including...
products and services via phone' email' and chat in Italian. - Assist customers with account management' including opening new accounts' processing transactions' and addressing concerns. - Provide information about loan options' interest rates' and banking...
Resolve customer complaints and issues with professionalism and empathy. - Document all interactions accurately within the customer management system. - Collaborate with other team members to improve service delivery and customer satisfaction.
- Stay...
Optometry Customer Service Team. This role will be responsible for providing support to our Romanian B2B customers' ensuring clear communication and efficient management of orders and complaints.The ideal candidate will possess deep knowledge of resolve...
to ensure a seamless guest journey. Anticipate guest needs and respond proactively to any requests, complaints, or feedback. Ensure compliance with privacy, safety, and security protocols in line with Six Senses and statutory requirements.
Upsell...
customer complaints' provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. Keep records of customer interactions' process customer accounts' and file documents - Follow communication procedures' guidelines...
Company Description Duties and Responsibilities:Responsibilities and duties for this position shall include, but not limited to the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
departments.Guest Profiles (Cardex):Accurately enter information into the Property Management System (PMS).Ensure guest information is always up to date.Concierge Services:Address guest requests for transfers, instructors, restaurants, activities, etc.Provide...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
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