Life Unlimited. At Smith+Nephew' we design and manufacture technology that takes the limits off living. Smith+Nephew is hiring Associate' Global Customer Care' International Order Management with Italian. The Associate with Italian will support...
with the relevant departments• Handling guest complaints and forwarding them to the appropriate department when necessary• Informing guests about the hotel’s services• Organising guests’ leisure activities• Effective time management and ability to...
regarding telecommunications services' billing' and account management via phone' email' and chat in Italian. - Provide accurate information on mobile and broadband plans' features' and promotions. - Assist customers with account issues' service activation...
Assist customers with order modifications' cancellations' and tracking information. - Resolve customer complaints promptly and effectively' ensuring a positive shopping experience. - Document all customer interactions and feedback in the CRM system for...
customer inquiries regarding payment processing' account management' and transaction issues via phone' email' and chat in Italian. - Provide accurate information about services' fees' and payment platform features. - Assist customers in troubleshooting...
customers understand their features and benefits. - Assist customers with issues related to their accounts and transactions' ensuring swift resolutions. - Resolve any complaints and feedback effectively' aiming for high levels of customer satisfaction...
throughout.
• Resolve customer complaints and technical issues promptly to maintain high levels of satisfaction.
• Document all customer interactions and technical solutions in the CRM system for future reference.
• Work closely with the IT department to...
//www.youtube.com/watch?v=JzZfovyFZcY As a key member of the Customer Support/Order Management team' you will report directly to the Team Leader. Your primary responsibility will be to provide exceptional commercial support for a diverse portfolio of project-based...
customers.
• Handling of incoming transactions (chat/email/social media) to address queries from various customers.
• Handling technical queries including troubleshooting for client diabetes-devices management software and app.
• Handling requests for free...