batch record review, investigation, and CAPA management generated by deviations and market complaints. You will also be responsible for managing department performance through critical metrics and continuous improvement processes.
The Quality Operation...
Exceptional Time Management – Ability to multitask and meet tight deadlines in a fast-paced setting.
RESPONSIBILITIES
• Manage customer inquiries promptly through email and WhatsApp with empathy, speed, and relentless problem-solving. You’re committed to...
management' transaction inquiries' and financial advice.
• Resolve customer complaints and provide accurate information with professionalism.
• Document customer interactions and feedback for quality assurance.
• Collaborate with financial advisors and other...
technical issues' billing' and account management. - Resolve customer complaints efficiently and ensure a positive experience through effective communication. - Document customer interactions thoroughly to ensure proper follow-up and reporting of trends or...