and delivers it to the guests.
6. Ensure that the outlet’s grooming and hygiene standards are always met.
7. Deal with guests’ complaints according to MO standards.
8. Take special care of VIP guests.
9. Ensure that tables are arranged and set up according to...
Exceptional Time Management – Ability to multitask and meet tight deadlines in a fast-paced setting.
RESPONSIBILITIES
• Manage customer inquiries promptly through email and WhatsApp with empathy, speed, and relentless problem-solving. You’re committed to...
internal audit (ISO 9001).
• Work closely with the central team and regional team on: analysis plan, anomalies management, annual and certification audit, certification contract, consumer/customer complaints, recall and withdrawal, supplier evaluation...
management' transaction inquiries' and financial advice.
• Resolve customer complaints and provide accurate information with professionalism.
• Document customer interactions and feedback for quality assurance.
• Collaborate with financial advisors and other...
will be responsible for:
• Provide empathetic, solution-driven support to elderly and disabled clients, fostering trust and confidence in our services.
• Handle daily client inquiries, feedback, and complaints with professionalism and care.
• Serve as...
technical issues' billing' and account management. - Resolve customer complaints efficiently and ensure a positive experience through effective communication. - Document customer interactions thoroughly to ensure proper follow-up and reporting of trends or...
complaints.
7. Maintain accurate records as required and report as agreed.
8. Adhere to the resort and MOHG’s policies and procedures.
9. Be part of special projects as are reasonably required from the Executive Pastry Chef role.
10. Be responsible for...
Resolution: Identify and resolve client issues or complaints effectively and efficiently, escalating matters as necessary.
• Communication: Maintain regular communication with clients to assess their needs and ensure their care plans are being met...
and build lasting relationships.
• Issue Resolution: Identify and resolve client issues or complaints effectively and efficiently, escalating matters as necessary.
• Communication: Maintain regular communication with clients to assess their needs and ensure...
management on queries raised
a. Record events and problems and their resolution in logs
b. Follow-up and update customer status and information
c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team
d. Identify...
Issue Resolution: Identify and resolve client issues or complaints effectively and efficiently, escalating matters as necessary.
• Communication: Maintain regular communication with clients to assess their needs and ensure their care plans are being met...