or sales, preferably in logistics. Responsibilities include providing consulting, managing complaints, and collaborating with project management. The role offers flexible working hours, training, meal vouchers, and a thorough onboarding program.
#J...
Assist customers with order modifications' cancellations' and tracking information. - Resolve customer complaints promptly and effectively' ensuring a positive shopping experience. - Document all customer interactions and feedback in the CRM system for...
warehouse and couriers if necessary) or to the product;
• Management of B2C contacts in the various marketplace platforms, in compliance with KPIs;
• Processing product returns and replacements;
• Collection and management of any complaints and claims...
of any complaints and claims; - Management reported problems and shared them with the various company departments
Skills & qualifications
• Native-level proficiency of French e Dutch is required, both spoken and written
• Professional proficiency...
of any complaints and claims; - Management reported problems and shared them with the various company departments
Skills & qualifications
• Native-level proficiency of French and German is required, both spoken and written
• Professional proficiency...
Lavoro Complaints Management a Belluno – Offerte simili: