products and services via phone' email' and chat in Italian. - Provide accurate information about product features' benefits' and troubleshooting techniques. - Assist customers with account management' subscription questions' and technical issues related to...
di solide conoscenze linguistiche (Tedesco obbligatorio, Svizzero tedesco gradito) ed esperienza in ruolo analogo (Customer service, Key Account Management). Il candidato ideale è una persona aperta, interessata a lavorare in un contesto familiare di piccole...
internal stakeholders (including Finance' Account Management' and Marketing). You will report directly to the Product Management Lead. Your Responsibilities - Analyze product requirements' define new product features' and manage the product backlog...
the ability to coach others when it comes to processes. Assignation to a certain customer Tier/account may happen to build customer intimacy and business acumen. In This Role' Your Responsibilities Will Be: - A Senior CSR will be responsible for...
requirements from customers - Coordinate all appropriate resources to execute the strategic account plan including assigning roles' expectations' responsibilities and timelines - Conduct meetings and document action items to feed into the overall project plan...
you will drive upselling activities across assigned clients. You will act as the key link between the Key Account Manager and delivery teams (Solutions' Projects' Run)' ensuring strong proposals' healthy margins' and high customer satisfaction.
Your...
in affiliate marketing' account management' or performance marketing. - Strong analytical skills with proficiency in data analysis tools (Google Analytics' Excel' or other BI tools such as Tableau' Power BI' Qlik). - Excellent negotiation and relationship...