luggage, and unpacking luggage upon request.Conduct hotel tours and provide detailed room orientations, clearly explaining facilities, services, and in-room features.Respond promptly, professionally, and effectively to guest inquiries, special requests...
in scheduling, and help maintain staffing levels aligned with business needs.
• Maintain full knowledge of hotel history, services, facilities, room types, rates, and special offers.
• Ensure accurate and timely management of administrative tasks, reports...
a personalised service experience, anticipating guest needs and preferences throughout the stay.Assist during guest arrivals and departures, including offering welcome refreshments and handling guest luggage.Prepare guest room arrangements and amenities prior to...
including report preparation, updating guest profiles, and managing hotel and restaurant reservations.Actively promotes hotel amenities, services, and special offers to enhance the guest experience and maximise revenue.Identifies and capitalises on...
environment will be considered an advantage. Duties &, Responsibilities Thoroughly clean and prepare guest rooms in accordance with established standards, including changing linens,Replenish room amenities, towels, linens, and guest supplies as...