various departments to ensure all information on guests are
accurate such as rate, room type, billing, guest requests and oversee that guests’ specific
requirements are addressed in an efficient manner.
Keep abreast on hotel products and services as well...
For a 5* Luxury Hotel in Venice we are looking for a
Director of Rooms
Functions as the strategic business leader of the property's Rooms departments: Front Desk, Concierge, Guest Service Center, Housekeeping and Laundry. Is responsible for...
informed of product and service knowledge as well as the hotel daily
and meeting activities.
Possess a working knowledge of the room reservation procedures.
Maintain the neatness of his/her working area.
Additional responsibilities and tasks can be...
and products offered by the hotel.
• Have a thorough knowledge and understanding of all food & beverage products and services.
• Prepare/consolidate the yearly budget for the department in cooperation with the Finance Department.
• Prepare the monthly income...
example by reporting to duty punctually wearing business attire according to the
hotels dress code & Kempinski grooming standards, maintaining a high standard of
personal appearance and hygiene at all times.
● Provide a professional and courteous service...
callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations.
Input and access...
SCOPE
To produce an outstanding guest experience within the outlet concept by managing a service
team. The Bar Manager provides a courteous, professional and efficient service in accordance
with the bar, hotel standards, driving sales and maximising...
General Managers are responsible for the day-to-day management of the hotel and its staff. You will be responsible for managing employees and for planning, marketing, coordinating, and administering hotelservices such as catering and accommodation...
Lo Chef de Partie sarà inserito all’interno della cucina centrale, dove lavorerà assieme all’Head Chef per garantire agli ospiti un’esperienza di altissimo profilo. Il suo impegno sarà distribuito su diversi segmenti F&B, tra cui il RoomService, il Bar...
Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments. Maximize room occupancy and use up-selling techniques to promote hotelservices and facilities. Demonstrate a high level of customer service at all times.
Attend...
Good knowledge of Opera PMS System
The Night Manager is responsible for leading and managing all sections of the Hotel during the night in order to ensure the highest level of Security, standards of service in accordance with the policies, procedures...
field, preferably from hotel school or MBA.
EXPERIENCE: Minimum 5 years in an F&B service role; awards/ certificates/ trainings related to bar operations are preferred, Micros PMS knowledge
LANGUAGE: Ability to work and communicate in a multinational...
sports facilities and a Kid’s Club, unforgettable experiences await our Guests in the number #1 Hotel in Venice and #20 in the world as awarded this year.
True to the values of the San Clemente Palace family, in which our company is rooted, we are...
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