spaces invite guests to create truly memorable experiences.
Role Description
As Night Auditor, you will be responsible for ensuring smooth overnight hotel operations while maintaining the highest level of guest service and accuracy in financial...
use when required
• Following all hotel SOPs and LQA service standards
What We’re Looking For
• Previous experience as a room attendant or housekeeper in a luxury hotel (preferred)
• Strong attention to detail and commitment to high-quality work...
guest requests, preferences, and issues, ensuring successful service recovery when necessary
• Collaborating closely with Front Office and Guest Relations teams regarding room status and VIP expectations
• Maintaining high guest satisfaction scores...
spaces invite guests to create truly memorable experiences.
Role Description
As Night Auditor, you will be responsible for ensuring smooth overnight hotel operations while maintaining the highest level of guest service and accuracy in financial...
use when required
• Following all hotel SOPs and LQA service standards
What We're Looking For
• Previous experience as a room attendant or housekeeper in a luxury hotel (preferred)
• Strong attention to detail and commitment to high-quality work...
dining, bar, roomservice);
• forti doti organizzative, precisione e capacità di negoziazione;
• competenza nella gestione amministrativa degli ordini e nel controllo operativo delle merci;
• disponibilità immediata.
Se sei alla ricerca di una nuova...
operations of the reservations department, maintain high standards of accuracy and customer service, and act as a liaison between the Reservations team and other hotel departments.
Your main responsibilities will include:
• Overseeing and coordinating daily...
arrivals and departures, VIP treatment, and service recovery
• Monitoring hotel occupancy, room allocation, and operational reports
• Overseeing nightly financial procedures in coordination with the Night Auditor
• Conducting property walkthroughs...
and a vital member of the Guest Services team. This position plays a critical role in shaping the guest experience, acting as the first and last point of personal contact for our guests.
You will ensure a seamless, highly personalized journey from arrival to...
spaces invite guests to create truly memorable experiences.
Role Description
As Night Auditor, you will be responsible for ensuring smooth overnight hotel operations while maintaining the highest level of guest service and accuracy in financial...
hotelservices, operating hours, and resort events
• Acting as a central communication point during emergencies, strictly following established hotel procedures
• Managing and executing wake-up calls with precision and personalization
• Taking clear...
arrivals and departures, VIP treatment, and service recovery
• Monitoring hotel occupancy, room allocation, and operational reports
• Overseeing nightly financial procedures in coordination with the Night Auditor
• Conducting property walkthroughs...
arrivals and departures, VIP treatment, and service recovery
• Monitoring hotel occupancy, room allocation, and operational reports
• Overseeing nightly financial procedures in coordination with the Night Auditor
• Conducting property walkthroughs...
Report any maintenance problems, safety hazards, accidents, or injuries.
• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms.
• Assist Housekeeping management...