richiesta informazioni, assistenza sui portali di orderentry e CRM, gestione reclami
• Prendere in carico e monitorare i ticket assegnati, attivando le procedure e coinvolgendo tutte le funzioni aziendali necessarie a garantirne la risoluzione negli SLA...
per l’orderentry.
Cosa farai
Gestione parco strumentale e relativi contratti
Inserimento e gestione ordini clienti su ERP
Preparazione documenti di trasporto e organizzazione spedizioni
Coordinamento con trasportatori, gestione resi e reclami
Supporto clienti...
commerciale alla rete vendita (richiesta informazioni, assistenza sui portali di orderentry e CRM, gestione reclami)
• Prendere in carico e monitorare i ticket assegnati, attivando le procedure e coinvolgendo tutte le funzioni aziendali necessarie...
Italian speaker) to join our team. In this role' you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle - from clean orderentry to invoicing and delivery.
You will also...
delivers OrderEntry' Inside Sales and Administration activities' as well as acting as one of the main pre- and after-sales customer contact points' responsible for managing fast and effective exchange of commercial information between Sales' Distributors...
an easy-to-use digital entry point with on-demand access to self-help and guidance from SAP (via our Digital Customer Success Managers) to our customers. D-CSMs will use a low touch / digital engagement approach in order to provide an excellent...