Cycle.
• Process Advisory. You will provide direct support to internal and external stakeholders and You will oversee knowledge transfer and ramp-up processes (with methodologies and tools). You will lead the Quality Assurance & Validation team...
business.Responsible for interfacing with customers and internal parties via email' phone' chat and case management tool. - Handle inquiries via phone' chat and email from customers and/or internal parties - Order management: order entry' price checking' order clearing...
Regular updates of the CapEx estimates and planning.
• Construction readiness plan, including securing necessary internal and external resources to manage the construction.
• Facilitate hand over of the projects from Engineering to Construction, including...
language
• Communicative level of English language
• Very good communication skills written and spoken
• Problem solving skills and ability to communicate instructions clearly
• Customer service orientated
• Interest in technology and learning new skills...
international and remote teams
• You have good English communication skills
What we can offer you...
• A company with flat hierarchies and a cross-functional team structure - as a result, much of the decision-making power lies within the teams themselves...
RESPONSIBILITIES
• Provide a first-line response and be the point of contact for all customer queries.
• Own and drive resolution through our Voice (Phone)' Email' and Chat channels with internal and external customers.
• Primarily responsible for covering...
cannot be resolved without internal support. - Become a master CRM user' proficient in updating fields' creating and managing Insertion Orders - Be part of a multinational Customer Care Team responsible for all European clients where collaboration...
for our client We're a Great Match if You:
• Are a native or proficient Italian speaker (C2) and fluent in English (B2)
• Have a genuine enthusiasm for the entertainment and media sector
• Demonstrate outstanding communication skills, empathy...
support to other Care team members as needed, - Follows up on internal holds pertaining to credits processed on behalf of customers, - Intimately understand proper case handling process and can identify different business unit responsibilities.
What you'll...
different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have • Excellent communication skills, empathy &...
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