continents including North America, South America, Europe, Asia, Australia, and Middle East.
About the Role:
Job Title - Help Desk Support
Location – Bari, Italy
Mode of Work – Onsite (5 Days in a Week)
Type of Hiring – Fixed Term Employment (FTE)
di Help Desk o supporto tecnico (anche di I livello)
• Conosci e sai gestire ambienti Microsoft Windows (client e server)
• Hai familiarità con Active Directory, Office 365 e tool di ticketing
• Sei orientato/a al problem solving e al supporto utenti
Se pensi...
Aubay è una società leader in Europa nelle aree di consulenza direzionale e ICT, quotata al mercato NYSE Euronext di Parigi.
La nostra proposta:
Per un nostro cliente in ambito Telco, siamo alla ricerca di un* 1st Level Help Desk Agent Junior...
approach.
• Ability to multitask and effectively manage various customer inquiries simultaneously.
• Familiarity with customer support software or helpdesk systems is a plus.
• Detail-oriented with strong problem-solving capabilities.
• Willingness to work...
in call center support for technical troubleshooting and remote diagnostics.
• Collaborate with the Help Desk team to resolve advanced technical cases.
• Act as the technical escalation point for complex issues.
3. Customer Support & Communication:
• Serve as...