nel team di CustomerSupport - Direzione Finance & Operations.
Principali attività
• Fornire supporto alla clientela nelle fasi di sottoscrizione dei prodotti finanziari e nella gestione operativa delle richieste;
• Gestire e monitorare le comunicazioni...
apartmentTaylor Hopkinson | Powered by BrunelplaceVeneziaevent_available
performance, and customer service levels.
• Provide additional customer service and sales-related support as required.
Requirement:
Fluent in English, Mandarin and Italian....
customersupport via email and live chat to guide the user in choosing the most suitable product and make the buying experience more effective; - Post-sales customersupport via e-mail and live chat to check any issue related to the order (contacting...
dei talenti.
Chi stiamo cercando
Cerchiamo una persona appassionata e desiderosa di unirsi al Team Customer Service per un percorso formativo di stage.
Location
Dolo (VE)
Quale sarà il tuo contributo
• Gestione clienti ed agenti, in supporto alle persone...
with company procedures.
• Oversee the full order management cycle, from order entry in the ERP system through fulfillment, invoicing, and delivery.
• Provide guidance, support, and operational oversight to the customer service team; act as escalation...
To develop enduring relationships with clients;
• To provide product, promotion, and pricing information by clarifying customer request;
• To approach customers and offer them advice and support on product to persuade them to buy;
• To manage...
various contact points.
Key Responsibilities
The resource assigned to the role will be supporting the team in:
• Pre-sales customersupport via email and live chat to guide the user in choosing the most suitable product and make the buying experience...
develop enduring relationships with clients; To provide product, promotion, and pricing information by clarifying customer request; To approach customers and offer them advice and support on product to persuade them to buy; To manage promotional allowance...
Sales Navigator as well as all forms of desk targets
• Actively manage sales pipeline with a focus on moving all prospects through the sales funnel
• Document all relevant prospect and customer interactions on CRM (Salesforce)
• Transition qualified...
Sales Navigator as well as all forms of desk targets
• Actively manage sales pipeline with a focus on moving all prospects through the sales funnel
• Document all relevant prospect and customer interactions on CRM (Salesforce)
• Transition qualified...
targeted corrective actions.
• Investigate the causes of customer complaints and formalize internal and supplier non-conformities, collaborating with the Customer Quality team.
• Work on quality plans and actively participate in the development sessions of...
Per importante azienda Cliente, specializzata in intelligenza artificiale conversazionale per ottimizzare la customer experience, ricerchiamo:
N°1 SOFT PM
Mansione: La risorsa si occuperà di raccogliere e analizzare le esigenze del cliente...
full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment.
Knowledge of English and Italian at min. C1 level (speaking and writing)
2. 5 years and up to 5 years of directly relevant customer...
apartmentITW Construction Products ItalyplaceAnnone Venetoevent_available
local policy implementation.
• Contribute to strategy via HR/business analysis and support group initiatives (e.g. Customer-Back Innovation).
• Provide coaching and trusted leadership to peer group; build influence and credibility across all levels...
integrato con consulenza del lavoro, payroll e formazione.
Entrerai in un contesto strutturato, organizzato e orientato alla qualità, dove il supporto al cliente è parte centrale del valore offerto.
Il ruolo
Entrerai nel team CustomerSupport / Help Desk...