nel team di CustomerSupport - Direzione Finance & Operations.
Principali attività
• Fornire supporto alla clientela nelle fasi di sottoscrizione dei prodotti finanziari e nella gestione operativa delle richieste;
• Gestire e monitorare le comunicazioni...
support via phone, email, and live chat to guide the user in choosing the most suitable product and make the buying experience more effective;Post-sales customersupport via phone, e-mail, and live chat to check the order status and any issues related to...
customersupport via email and live chat to guide the user in choosing the most suitable product and make the buying experience more effective; - Post-sales customersupport via e-mail and live chat to check any issue related to the order (contacting...
Per importante azienda Cliente, specializzata in intelligenza artificiale conversazionale per ottimizzare la customer experience, ricerchiamo:
N°1 SOFT PM
Mansione: La risorsa si occuperà di raccogliere e analizzare le esigenze del cliente...
with company procedures.
• Oversee the full order management cycle, from order entry in the ERP system through fulfillment, invoicing, and delivery.
• Provide guidance, support, and operational oversight to the customer service team; act as escalation...
Per importante azienda Cliente, specializzata in intelligenza artificiale conversazionale per ottimizzare la customer experience, ricerchiamo:
N°1 SOFT PM
Mansione: La risorsa si occuperà di raccogliere e analizzare le esigenze del cliente...
various contact points.
Key Responsibilities
The resource assigned to the role will be supporting the team in:
• Pre-sales customersupport via email and live chat to guide the user in choosing the most suitable product and make the buying experience...
Assessment: Use and maintain extensive knowledge of PV design and simulation software (PVsyst, PV*Sol) to evaluate energy yield, optimize layouts, and supportcustomer proposals.
• Pre- and Post-Sales Support: Provide pre-sales technical support across...
apartmentSan Marco Group SpaplaceMarconevent_available
La risorsa sarà inserita all’interno del team Customer Care Export di San Marco Group SPA e avrà un ruolo chiave nel garantire un servizio efficiente e orientato al cliente, supportando le attività commerciali e post-vendita nei mercati...
targeted corrective actions.
• Investigate the causes of customer complaints and formalize internal and supplier non-conformities, collaborating with the Customer Quality team.
• Work on quality plans and actively participate in the development sessions of...
apartmentThermal Care EMEA | PiovanGroupplaceSanta Maria di Salaevent_available
Customer & Partner Development
Develop commercial relationships with key customers, OEMs, and technical stakeholders
Support and collaborate with subsidiaries and distributors in local business development
Participate in customer visits, technical events...
Navigator as well as all forms of desk targetsActively manage sales pipeline with a focus on moving all prospects through the sales funnelDocument all relevant prospect and customer interactions on CRM (Salesforce)Transition qualified leads from pipeline to...
maximize sales for the store; To develop enduring relationships with clients; To provide product, promotion, and pricing information by clarifying customer request; To approach customers and offer them advice and support on product to persuade them to buy...
Sales Navigator as well as all forms of desk targets
• Actively manage sales pipeline with a focus on moving all prospects through the sales funnel
• Document all relevant prospect and customer interactions on CRM (Salesforce)
• Transition qualified...
Facebook and LinkedIn).
He/She will have the opportunity to support the team in analyzing engagement data, identifying trends in customer interactions and planning digital campaigns to build community online. He/she will support the team in defining events...