La risorsa, riportando a CustomerService Manager, sarà responsabile della gestione operativa di un portfolio definito di clienti, garantendo un presidio efficace delle attività di customerservice e il coordinamento con le diverse funzioni...
Fornire formazione e supporto continuo per garantire l'adozione ottimale delle nostre soluzioni.
Requisiti:
• 3+ anni di customeroperations, service excellence, support operations, customer experience o operations in contesti digitali o tech-enabled...
strutturato verso il management su avanzamento, rischi e KPI
• Gestione contrattuale e delle performance (SLA, KPI)
• Allineamento continuo con le strutture di CustomerService, Rete, Operations e Compliance
Change & Adoption
• Supporto alla gestione...
VAT exemptions;
• CustomerService:
o Knowledge of customerservice principles and practices
o Ability to mange several Orders in parallel. Work to plan, organize, and prioritize activities to efficiently meet business objectives.
o Manage NCR...
di responsabilità nel Service, Assistenza Tecnica, After Sales o Technical Operations.
• Ottima conoscenza di sistemi ERP e strumenti digitali di gestione del Service.
• Esperienza nella gestione di reti di partner tecnici e nella costruzione di processi orientati...
operations, and customer-facing units to deliver high-quality services.
Your new job:
• Ensure high quality in custom software projects.
• Analyze and assess risks related to client requirements.
• Design, maintain, execute, and document (automated) tests...
apartmentCDS, an HPE companyplaceSondrioevent_available
Who We Are
CDS (Customer Delivery Services) è una società indipendente di proprietà di Hewlett Packard Enterprise e una consociata interamente controllata da HPE in Europa.
CDS svolge il ruolo di piattaforma di delivery per tutte le business unit...
and collaboration software used by public sector organizations, telcos, and hosting providers to keep data secure and under their control. Our products cover email, collaboration, DNS security, and related services, and are used by millions of people worldwide...
CUSTOMER EXPERIENCE & SALES SPECIALIST
Chi cerchiamo
All'interno della Business Unit Mercato di A2A Energia, il team "Digital CustomerService e gestioneoutsourcer" ha il compito di garantire un'esperienza cliente eccellente e coerente...
and Deliveroo.
• Revenue Generation: Drive commercial value through upselling, cross‑selling and identifying new business opportunities within your portfolio.
• Cross‑Functional Leadership: Collaborate with Marketing, Operations and CustomerService to develop...
apartmentGuess Europe SaglplaceSondriolanguagebakeca.itevent_available
Reporting directly to the Infrastructure Support Supervisor' the Infrastructure Support will provide all Guess EMEA Region user support and customerservice on company supported applications and platforms. The role will also troubleshoot problems...
organizations, telcos, and hosting providers to keep data secure and under their control. Our products cover email, collaboration, DNS security, and related services, and are used by millions of people worldwide.
Discover what Open-Xchange offers you:
• We...
OpenShift' AWS' Azure' Google Cloud' Cloud Foundry' Kubernetes' SAP' etc. , web and application server technologies (such as Apache' IIS' WebSphere' WebLogic' and JBoss, java ' javascript etc.) - Must be customerservice oriented and believe in teamwork...
apartmentCDS, an HPE companyplaceSondrioevent_available
Who We Are
CDS (Customer Delivery Services) è una società indipendente di proprietà di Hewlett Packard Enterprise e una consociata interamente controllata da HPE in Europa.
CDS svolge il ruolo di piattaforma di delivery per tutte le business unit...
testing methodologies across customer test campaigns.
Client Onboarding
• Lead the ServiceOperations Client Onboarding team.
• Establish and maintain effective project structures' governance models and stakeholder management practices.
• Oversee end to...