possible way.
With a strong international network, modern logistics, and a dedicated team, we are shaping the future of the textile industry.
For our office in Milan we need a CustomerService Representative to support the Italian Market.
Your Mission...
and facilities to remain at the forefront of innovation and responsive to market needs.
Main purpose of the job
Working internally closely with Supply Chain and Sales Departments, the CustomerService and Logistic Manager plays a key role towards our customers...
equipment, tools, personnel, and service processes; - Responsible for handling customer complaints and managing customer satisfaction; - Responsible for managing the automotive parts, including procurement, spare parts logistics, warehouse management...
/ PCS / BMS integration
• Grid connection and verification
• Work with engineering teams to resolve technical issues during commissioning.
• Ensure the system operates according to performance specifications.
4. Customer Support & After-Sales Service...
Act as the key connector between operations, customerservice, and leadership teams
Lead performance management, using KPIs and data to continuously improve service delivery
Adherence to the agreed SLAs with the client.
Solve complex operational...
/ PCS / BMS integration
• Grid connection and verification
• Work with engineering teams to resolve technical issues during commissioning.
• Ensure the system operates according to performance specifications.
4. Customer Support & After-Sales Service...
Conoscenza pregressa nel settore delle spedizioni internazionali
Ottime capacità di comunicazione, sia scritta che orale
Conoscenza della lingua inglese (livello minimo B1)
Attitudine al customerservice, con risposte tempestive e professionali
Capacità...
collection rate, etc.), analyze target markets, establish and update customer files, and maintain relationships with key customers.
• Control the entire overseas sales process (customer development, contract signing, logistics and after-sales service, etc...
warehouse, service, and continuous improvement teams
• You will act as a key operational integrator, ensuring alignment between customer expectations and execution
Who we are:
Savino Del Bene is a global multinational in the logistics and freight...
availability.
6、Provide accurate, timely reports to the Sales Leader and relevant internal departments.
7、Collaborate across teams, including Marketing, Product Management, Sales Admin, CustomerService, Logistics, Credit Control, and Finance.
8、Stay up to date...
Competenze richieste
• Conoscenza pregressa nel settore delle spedizioni internazionali
• Ottime capacità di comunicazione, sia scritta che orale
• Conoscenza della lingua inglese (livello minimo B1)
• Attitudine al customerservice, con risposte tempestive...
Previous experience in one or more of the following sectors is a strong plus: automotive fleet, leasing, transport services, logistics, technical services
Strong commercial mindset with excellent negotiation and communication skills
Results-oriented...
economics, or related fields
(OR candidates with basic experience in logistics/customerservice if studies are unrelated)
• Fluent in Italian and English
• Curious, motivated, and eager to learn
• Good organizational and communication abilities
• Comfortable...
We are seeking a dedicated and customer-focused Customer Support Agent to support our client' a leading global logistics and courier services company. In this role' you will assist customers with inquiries related to shipments' delivery statuses...
Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance
• Collaborate with the marketing team
Customerservice
• Ensure the quality of customerservice
• Ensure that the team maintains communication...