and approaching challenges with an entrepreneurial and results-driven mindset.
The Role
The Customer Success Manager will be a strategic partner for our clients, driving platform adoption, retention, and revenue growth. This position requires proven experience...
Indicators (KPIs):
• Adherence to Project SOWs and task completion estimates
• Time to First Value (TTFV)
• CSAT (Customer Satisfaction)
• Utilisation
• Time capture
Requirements
• Proven experience and measurable success in client-facing roles within SaaS...
credit and collections operations.
• Assist with keeping customers compliant with Coface credit insurance company terms and conditions
Requirements
• Proven experience of 4/5 years in a similar role within customer credit management, collections, or...
and approaching challenges with an entrepreneurial and results-driven mindset.The RoleThe Customer Success Manager will be a strategic partner for our clients, driving platform adoption, retention, and revenue growth. This position requires proven experience...
and positive guest experience
Required Skills & Expertise
• Customer Support
• Hospitality & Tourism
• Short-Term Rental Operations
• Fluency in Italian and English (written and spoken)
• Excellent communication and time management skills
• Strong familiarity...
calls helping travel agents using the platform and managing reservations with special requests
• Negotiate customer needs with suppliers and individuals, using out-going call to find and agree on best resolutions.
• Creative thinking and results-oriented...
We are seeking a freelancer bilingual Virtual Assistant fluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests...
esperienza provenienti da aziende italiane di eccellenza con presenza multinazionale.La nostra esperienza è frutto della grande passione per la user experience, il cloud computing e l’innovazione tecnologica.Vuoi far parte di una Scale up che cresce in fretta...
helping travel agents using the platform and managing reservations with special requests
Negotiate customer needs with suppliers and individuals, using out-going call to find and agree on best resolutions.
Creative thinking and results-oriented candidate...
a high level of customer satisfaction.Requirements:- Previous experience in similar roles.- Advanced knowledge of the English language (C2), good knowledge of the French language (B2).- Advanced proficiency in Excel and intermediate skills in PowerPoint...
apartmentFirst Point GroupplaceTorinoevent_available
price mechanisms and competitive dynamics in the target regions, and regularly produce market analysis reports.
Customer development and management: Actively identify, develop and manage new overseas customers and sales channels, with a focus on...
livello di customer satisfaction, offrendo qualità, performance, passione, divertimento e una customerexperience di valore;
• Fidelizzare i clienti, assicurandosi che venga riservato al cliente un eccellente servizio e una ottima conoscenza del prodotto...
di customer satisfaction, offrendo qualità, performance, passione, divertimento e una customerexperience di valore; Fidelizzare i clienti, assicurandosi che venga riservato al cliente un eccellente servizio e una ottima conoscenza del prodotto; Garantire...
operation plans and promotion plans in the early, middle and late stages of product launch.
5. Responsible for analyzing customer demand feedback and understanding internal demands, tracking product operation data, analyzing user feedback, formulating...