services, including partnership with enterprise, internal and external service delivery organizations
• Apply lean principles to transform, maintain, and continuously improve IT service delivery with a relentless focus on internal customer enablement...
such as: Marketing, Customerservice, Logistics, Planning, Merchandising and Product
• Daily contact with Brands
• Website contents updating
CORE COMPETENCIES
• Delivers in consistent way following his department priorities, respecting the deadlines...
all business functions involved (Sales, Information Technology, CustomerService, Supply Chain, Finance, Logistics, Planning)
• Collaborating on the Customer Operations processes development initiatives in all the project phases
• Participating in solution...
over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to...
and drive to build enduring customer relationships through excellent service, manage resolution to specific customer needs and issues.
You’ll have to achieve both qualitative and quantitative sales targets in a profitable way: order growth, revenues...
The role Reporting to the CustomerService Team Leader' the customerservice agent will be the first point of contact for our players through live chat' email' and phone calls delivering the best possible experience.
Responsibilities - Enable our...
project is formally closed out, as contractually agreed. Drive the formal acceptance of the project, contract close-out and its acknowledgement by the customer;
3. Ensurethat the project consistently applies contract and claims management, in accordance...
support, to ensure seamless delivery of products/services and exceptional customer experience.
• Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
• Stay updated on industry trends, market...
administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customerservice
• Collaborate with other managers to standardise shift processes
A day in the life...
What you can expect Are you passionate about CustomerService Management and have experience in this area? We are looking for our new CustomerService Order Management to integrate our team in the Italian market!
If you feel like this is up your...
and prioritises activities, suggests and implements process improvements aimed at improving customerservice levels;
Manages and builds strong relationships with internal stakeholders to ensure engagement.
Requirements:
Master’s Degree;
Minimum of 5 years...
the sales team and with Cook support functions in order to provide the best possible service to the customer and the patient.
• In close collaboration with the Account Specialist meet or exceed account or area objectives and targets set by management...
Ensure contractual SLA is maintained Concentrix is a great match if you: - Have a proficient or bilingual level of Italian' and advanced level of English - Have good disposition to work in a customerservice environment - Have customer care skills...
15)
• Supervising a team of operatives
• Making sure all team members are motivated and treated fairly and consistently
• Planning and taking action to achieve service levels targets
• Educating your team on business goals and service objectives...
in Italian with advanced English - Have working knowledge of IT Platform' equipment' and applications: Windows/MS Office/ internet configuration - Have good disposition to work in a customerservice environment - Have customer care skills - ability to listen...
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