quality of service provided to main customers after product implementation, formulate and modify CustomerService Level Agreements (SLA’s) to meet customer expectations and work closely with other departments to secure customer satisfaction through the...
Fluent Italian and English
About the Client
Our client is a leading international energy company undergoing a significant digital transformation, with a strong focus on innovation, sustainability, and customer experience. Operating across multiple...
customer base, working closely with on-duty controllers and international teams.
Who You Are:
You are proactive, customer‑focused, and thrive in a team environment. You have strong communication skills, are fluent in both English and Italian, and are...
Imagine your customer is a leading industrial component manufacturer, specializing in top-notch manufacturing and transportation equipment. You have ambitious goals: to streamline processes, ensure top-quality certifications for your client’s...
Stack: Node.js · MongoDB · GCP.
The opportunity
We're building new features for a business communication and customer support platform used by companies around the world. For the first three months, you'll fly to Sardinia and work side‑by‑side with our...
knowledge base Participate in ongoing training and stay updated on product knowledge and industry trends What You'll Need: Fluent Slovenian and English communication skills Strong interpersonal abilities and customerservice orientation Ability to follow...
sectors. The organisation operates in highly structured and mission-critical environments, delivering services and operational support across complex international projects. The company is a long-standing partner of space institutions, delivering solutions...
Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions...
Develops trusted relationships with a portfolio of customers to ensure competitive advantage, after developing a thorough understanding of key customer needs and requirements.* Ensures the correct products and services are delivered to customers in a timely...
with clients before, during and after events;
• Supervise involved staff and monitor overall service quality;
• Conduct post-event analysis to evaluate results, customer satisfaction and opportunities for improvement;
• Collaborate with the Head Office...
French and English
• ???????Commercial or tourism background
• Experience in customerservice
• Good knowledge of Office package/ PC use
• Good communication skills
• As the first point of contact with customers, the following soft skills are needed...
Solid understanding of sales processes and pipeline management
• Fluency in Italian and English (both written and spoken)
• Previous experience in sales, customerservice, or outsourcing environments
• Ability to apply value-based selling techniques...
systems (Ubuntu, Centos)
• Experience of Microsoft Windows Server
• Experience of Virtualization environment like VMWare or KVM
• Knowledge of backup systems such as Veeam or Bacula
• Proven experience in digital customer experience management, IT services...
TELUS Digital Bulgaria is a publicly traded company (NYSE &, TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing...
behaviour, and proper grooming is always adhered to. - Scheduling restaurant staff and delegating tasks. - Supervising the preparation, display, and delivery of food and drinks as well as making sure to provide prompt and friendly customerservice.
- Settle...