opportunities, building and maintaining relationships with clients, and providing excellent customer service to ensure client satisfaction and loyalty.
Key Responsibilities
• Sales Opportunity Development: Identify and pursue new sales opportunities in the CFD...
satisfaction.
• Document all customer interactions thoroughly in our CRM system for quality assurance.
• Work closely with the bookings and reservations team to manage and confirm customer orders efficiently.
• Stay updated on company services and the latest...
and nutraceutical industries.
• Conduct market research to identify trends, customer needs, and competitive analysis.
• Attend industry events, trade shows, and conferences to promote the company’s products and services.
• Prepare and deliver presentations to...
product inquiries' service
• related questions' and any issues they may encounter.
• Troubleshoot customer complaints and deliver effective solutions to ensure satisfaction.
• Document customer interactions and maintain accurate records in our CRM system...
apartmentCastro & Partners - The Product Management FirmplacePratoevent_available
telefoniche strategiche
• Raggiungere e superare gli obiettivi di fatturato mensili e trimestrali
• Collaborare attivamente con il team marketing per ottimizzare il funnel di vendita
• Mantenere elevati standard di professionalità e customersatisfaction...
What you will do
Deliver exceptional customer service.
Perform troubleshooting.
Call collect and analyze customer feedback.
Escalate cases when necessary and follow up to guarantee customersatisfaction.
Show empathy and professionalism...
them, directly implements the envisaged first-level actions, consequently informing the front office; proposes second-level actions; - in collaboration with third-parties customer care manages complaints and reports from the customers for any damages...
and collaborate closely with internal Product Operations and Engineering teams to resolve generic' technical' and product-related issues. - Maintain strong CustomerSatisfaction levels by ensuring high-quality case handling and delivering timely updates throughout...
apartmentCastro & Partners - The Product Management FirmplacePratolanguageeuspert.comevent_available
Collaborare attivamente
con il team marketing per ottimizzare il funnel di vendita
Mantenere elevati standard
di professionalità e customersatisfaction
Requisiti fondamentali
Esperienza consolidata
nelle vendite B2C, preferibilmente in settori formativi...
Mercier Consultancy MD is seeking talented individuals for the position of Italian IT/Customer Service Support' available remotely from Greece! This role provides a unique opportunity to leverage your IT knowledge while assisting customers' all from...
software (PVsyst, PV*Sol) to evaluate energy yield, optimize layouts, and support customer proposals.
Pre- and Post-Sales Support: Provide pre-sales technical support across all markets, working closely with the Sales team on system design, quotation...
Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a renowned Financial Services Company based in Greece. This role is ideal for individuals who are passionate about finance...
and interpersonal skills.
Superior customer service, teambuilding, and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery...
efficiently and professionally to ensure satisfaction and loyalty. - Collaborate with various departments to address customer needs and enhance service delivery. - Stay updated on product knowledge' promotions' and changes to the e-commerce platform...
clients via phone' email' and live chat platforms. - Assist customers with inquiries about courier services' delivery timelines' and package tracking. - Resolve customer complaints and issues effectively' ensuring a high level of customersatisfaction...
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