Capacità di analisi dei dati e familiarità con KPI di customersatisfaction
Cosa Offriamo:
Stage retribuito con possibilità di crescita; Orario full-time, dal lunedì al venerdì, dalle 9 alle 18; Ambiente di lavoro stimolante e collaborativo...
own: Retention
Customersatisfaction
Expansion (upsell & cross-sell)
Support efficiency at scale
What you’ll do - Build & scale the function
Own the end-to-end Customer Experience strategy
Structure and scale Customer Success and Support from the...
A global leader in medical innovations is looking for a Customer Service Supervisor in Milan, Italy. This role involves managing the order lifecycle, ensuring customersatisfaction, and supervising a team. Ideal candidates should be fluent...
will own:
• Retention
• Customersatisfaction
• Expansion (upsell & cross-sell)
• Support efficiency at scale
What you'll do - Build & scale the function
• Own the end-to-end Customer Experience strategy
• Structure and scale Customer Success...
CRM tools. Key responsibilities include managing customer relations, driving product adoption, and collaborating with various teams to ensure customersatisfaction. The role offers a hybrid work model and opportunities for personal and professional...
Gross Margin
• Customersatisfaction/experience owner
• Business expansion / service upselling
• Support/advisor for bids build
• Support, follow-up and being able to coordinate small expansion projects
• SLA achievements and improvements plans
• Service...
communication with artisans and clients. The ideal candidate will possess strong organizational skills and a proactive attitude, contributing to process improvements and enhancing customersatisfaction. This is an excellent opportunity for those passionate about...
Gross Margin
• Customersatisfaction/experience owner
• Business expansion / service upselling
• Support/advisor for bids build
• Support, follow-up and being able to coordinate small expansion projects
• SLA achievements and improvements plans...
and customer support.
** YOUR GOALS **
Take preventive and proactive action to ensure that customersatisfaction is maximized .
Management of Mailboxes and inbound/outbound calls management with particular focus to SMEs.
Support the team in Customer...
The ideal candidate will be responsible to guarantee customersatisfaction in terms of continuous and effective management of orders and reorders, including the process to assure the pack in contract manufacturing.
Reporting to the Customer Service...
report;
Analizza ed elabora i dati relativi alla customersatisfaction
Effettua audit ai fornitori per quanto di competenza;
Supervisiona il processo di valutazione e qualifica dei fornitori effettuando audit agli stessi
RAL MASSIMA 50K - 55K...
durante l’esperienza d’acquisto, con un servizio attento, personalizzato e orientato alla customersatisfaction;
• Offrire consulenze mirate su skincare, make-up, fragranze e trattamenti, interpretando gusti e bisogni del cliente;
• Promuovere...
di inglese
• Attitudine alla customersatisfaction
Inserimento diretto a tempo indeterminato in azienda cliente.
Luogo di lavoro: Lainate (previsto smartworking 2 giorni a settimana)...
and Clinical Advisory—to drive adoption, improve customersatisfaction, and enable consistent value delivery across regions.
Responsibilities
• Lead the unified International CX team—comprising Customer Success, Value Creation Office, and Clinical Advisory...