satisfaction and building lasting relationships with our valued clientele. Key Responsibilities - Serve as the main communication channel for Italian-speaking customers via phone' email' and chat. - Respond to customer inquiries' provide information on products...
their experience on our platforms. You will be a crucial part of our team' dedicated to ensuring customersatisfaction and enhancing our clients' social media engagement. Responsibilities - Deliver outstanding customer service in Italian through various...
in navigating our products and services' providing accurate information and strong guidance. - Quickly and effectively resolve customer inquiries and complaints to ensure high satisfaction levels. - Accurately document all customer interactions and follow up to...
full functionality of the antivirus protection
• Troubleshoot technical issues using your problem-solving skills
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customersatisfaction' representing a major...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
and feedback using our CRM system.
• Effectively resolve customer complaints and concerns to ensure satisfaction and loyalty.
• Work closely with other departments to escalate issues and provide timely solutions.
• Keep up-to-date with product knowledge...
Passionate with CustomerSatisfaction - Excellent command of the English &, Italian language (native-like or C2 level certification desired' LanguageCert C2 LTE or C2 IESOL certificate would be a plus). - Advanced computer literacy is required.
ECDL...
Passionate with CustomerSatisfaction - Excellent command of the English &, Italian language (native-like or C2 level certification desired' LanguageCert C2 LTE or C2 IESOL certificate would be a plus). - Advanced computer literacy is required.
ECDL...
ticketing system and regular outbound calls Deliver outstanding partner service Achieve great customer experience and satisfaction Identify and understand partner needs v Work as a trusted point of contact for partners As a candidate, you do not need to have...
internal departments such as Sales and Logistics'
• Ensuring On-Time Delivery in line with customer and company targets'
• Driving customersatisfaction and process efficiency.
What we are looking for:
• Proficiency in Italian (C1-C2 level) is mandatory...
customer interest by showcasing our complete product offerings and their benefits. - Prioritize first-contact resolution to enhance the customer experience and streamline service delivery. - Elevate customersatisfaction in every interaction' ensuring...
product lifecycle' including gathering and prioritizing product requirements' working closely with the buying department and ensuring that revenue and customersatisfaction goals are met. He/she will also ensure that the product is aligned with the strategy...
that's increased revenue' reduced cost' or improved customersatisfaction (NPS). - Fast' practical builder: You move quickly from idea to working prototype' and improve as you go. You aim for results' not perfection. - End-to-end problem solver: You take...
Rooms Operations Manager and the Front of House Manager. * To ensure seamless coordination between departments, including Front Office, Housekeeping, Engineering, and Security, to deliver consistent guest satisfaction. * Maintain thorough knowledge of...
such as increased revenue' lower costs' or improved customersatisfaction). - Builder mindset: You move fast-creating quick prototypes and improving them rapidly based on feedback. - Structured but flexible approach: You document processes and designs...