and feedback using our CRM system.
• Effectively resolve customer complaints and concerns to ensure satisfaction and loyalty.
• Work closely with other departments to escalate issues and provide timely solutions.
• Keep up-to-date with product knowledge...
Maintain high customersatisfaction - Provide and maintain strong' professional relationships with all partners and show empathy at all times - Work towards reaching targets as set out by client statement of work as well as internal targets What you will...
in navigating our products and services' providing accurate information and strong guidance. - Quickly and effectively resolve customer inquiries and complaints to ensure high satisfaction levels. - Accurately document all customer interactions and follow up to...
full functionality of the antivirus protection
• Troubleshoot technical issues using your problem-solving skills
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customersatisfaction' representing a major...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
in navigating our products and services' providing accurate information and strong guidance. - Quickly and effectively resolve customer inquiries and complaints to ensure high satisfaction levels. - Accurately document all customer interactions and follow up to...
ticketing system and regular outbound calls Deliver outstanding partner service Achieve great customer experience and satisfaction Identify and understand partner needs v Work as a trusted point of contact for partners As a candidate, you do not need to have...
Passionate with CustomerSatisfaction - Excellent command of the English &, Italian language (native-like or C2 level certification desired' LanguageCert C2 LTE or C2 IESOL certificate would be a plus). - Advanced computer literacy is required.
ECDL...
Passionate with CustomerSatisfaction - Excellent command of the English &, Italian language (native-like or C2 level certification desired' LanguageCert C2 LTE or C2 IESOL certificate would be a plus). - Advanced computer literacy is required.
ECDL...
and after-sales services. Customer Interaction - Interacts with the customers' to assist them and ensure their satisfaction by building customer confidence' being proactive in offering suggestions and sharing product knowledge.
Setting the scene for the brand...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
Passionate with CustomerSatisfaction - Excellent command of the English &, Italian language (native-like or C2 level certification desired' LanguageCert C2 LTE or C2 IESOL certificate would be a plus). - Advanced computer literacy is required.
ECDL...
Passionate with CustomerSatisfaction - Excellent command of the English &, Italian language (native-like or C2 level certification desired' LanguageCert C2 LTE or C2 IESOL certificate would be a plus). - Advanced computer literacy is required.
ECDL...
ticketing system and regular outbound calls Deliver outstanding partner service Achieve great customer experience and satisfaction Identify and understand partner needs v Work as a trusted point of contact for partners As a candidate, you do not need to have...
product lifecycle' including gathering and prioritizing product requirements' working closely with the buying department and ensuring that revenue and customersatisfaction goals are met. He/she will also ensure that the product is aligned with the strategy...