Job Description: Integral Ad Science (IAS) is a global technology and data company that builds verification' optimization' and analytics solutions for the advertising industry and we're looking for a CustomerExperience Associate to join our Finance...
inquiries
• Qualify warm leads and identify customer needs
• Present products and services clearly and persuasively
• Close sales and meet performance targets
• Maintain accurate CRM records
• Deliver an excellent customerexperience
What We Offer
• 100...
who are passionate about e-commerce and dedicated to providing exceptional customer service support. As a representative' you will assist customers in Italian' guiding them through their online shopping experience and addressing their inquiries.
Key...
in Customer/Dealership Support/Order Management
• Fluency in Italian is required.
• Fluency in Polish and/or German is a plus.
Experience with Salesforce and/or OASIS is preferred.
• Possess excellent communication and organizational skills' with resilience...
Strong customer service skills with a solution
• oriented approach
• Excellent communication and interpersonal skills
• Ability to work independently as well as collaboratively
• Attention to detail and strong problem-solving skills
• Previous experience...
churn and increasing adoption.
You are fit for this job because you:
• Are fluent in both English and Italian.
• Have 4+ years of experience in Customer Success for SaaS enterprise solutions within cybersecurity.
• Have held a technical Customer Success...
strategy.
• Monitor the action plan and analyze results and performance indicators.
• Analyze user experience and propose areas for improvement.
• Prepare reports.
Ensure regular and proactive follow-up of deployed accounts to guarantee customer...
Customer Service
• Fluent in Italian at a business level
• Excellent communication skills (including telephone skills)
• Organised - Attention to detail
• Previous Customer Service experience
• Excel / data manipulation skills Location (Customer Service...
exemplary service' you will contribute to enhancing the customerexperience and fostering loyalty. Responsibilities - Offer excellent customer service in Italian via phone' email' and chat for online shopping platform inquiries - Assist customers with...
communication skills in Italian' English and Spanish
• Availability to work rotating shifts' including weekends
• At least one year of experience in Customer Support services.
• Thorough and meticulous with extreme attention to detail
• Proactive team player...
service options' billing and general support. The ideal candidate is fluent in Italian' solution-oriented' communicates clearly and consistently provides an excellent customerexperience. Key Responsibilities - Respond to customer inquiries via phone...
a superior customerexperience. You will play an essential role in promoting the brand's commitment to quality and customer satisfaction within the sports equipment market. Responsibilities - Provide excellent customer service in Italian via phone' email...
Experience) industry TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous person! As a Customer Support Representative with Italian and English you will be a part of a great team and all together will: Listen and respond to customers...
a superior customerexperience. You will play an essential role in promoting the brand's commitment to quality and customer satisfaction within the sports equipment market. Responsibilities - Provide excellent customer service in Italian via phone' email...
and multilingual Technical Customer Service Agent to service our growing markets in the EMEA region. If you love building business relationships' providing outstanding service' sharing your technical knowledge' and using both your Italian and English' we want to...