other tasks related to the fulfillment of all described above.
Job Requirements:
• High school Diploma,
• Based in Sofia,
• Experience in a relevant customer support role is mandatory,
• Experience in the field of fintech is not mandatory,
• The...
Informing and coaching employees and securing knowledge and experience by documenting and organizing training to ensure the competencies of the employees.
• Preparing quality reports for internal and external customers and being closely involved in internal...
according to need and situation. - Communicate with customers via different channels (e.g. phone' mail or chat) to ensure an optimal customerexperience. - Dealing with the customer's various concerns regarding their social media account' marketing measures...
international partnership. This requires excellent management skills, social skills, negotiation power, planning & budgeting experience, and a delegating attitude. You should be a born problem solver and, in the end, create the perfect environment for your...
requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services...
into practical, industry-ready solutions. You will work in a dynamic environment, balancing between R&D, prototyping, and operational settings, and transforming customer needs into actionable services. You have a strong engineering mindset, are tech...
Italian-speaking clients as they engage with our online marketplace' ensuring they have a seamless experience while using our platform. Your expertise in customer service and strong communication skills will be essential as you guide clients through their...
prepare follow-up contracts to bring the technology to a higher technology readiness level and finally to the market.
3. Registering interactions with (potential) clients in the customer relationship management system and pro-actively monitoring selected...
Management' or a related field.
• 2 to 4 years of experience in master data management' customer service' or related fields.
• Proficiency in SAP and data governance tools.
• Basic fluency/proficiency in English and proficient or native in Italian
• Strong...
B2 or above)
• Valid work-permit to work in the EU
• Previous Experience in Customer Service is a plus,
• Communication skills and ability to maintain good relationship with customers' assisting them in finding the best solution,
• Positive attitude...
information' addressing concerns' and helping them make informed purchasing decisions. As a key member of our team' you will help enhance the overall customerexperience and promote a healthier lifestyle through our product offerings.
Responsibilities...
Italian-speaking customers' providing exceptional support and assistance regarding their home entertainment inquiries and issues. Your proficiency in Italian will be vital in delivering a top-tier customerexperience. This position is perfect for...
procedures' and industry trends.
• Collaborate with other departments to resolve issues and ensure a seamless customerexperience.
• Document customer interactions and feedback for quality assurance and improvement.
Requirements
• Fluency in Italian...
work done.
For This Role' You Will Need:
• Experience in Customer Service or similar roles in the front office area,
• Proficient in English and Italian
• Good mastering of PC' Ms.
Office tools (Outlook' Word' Excel' PowerPoint),
• Good organizing...
written and verbal
• Previous experience in customer support' preferably in the music or digital content sector
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• A proactive approach to customer...