Candidates must be based and legally residing in Malta
• we cannot offer relocation support.
• Soft Skills: Strong people skills' a proactive' problem-solving mindset' and a dedication to customersatisfaction.
• Technical Aptitude: Basic computer knowledge...
team environment while striving to achieve customersatisfaction.
Requirements
• Fluent in Italian, both written and spoken; English proficiency is also required.
• Exceptional communication and customer service skills.
• Ability to manage multiple...
to choose from Positive international working environment Support and learning Employee referral bonuses Key Responsibilities: Deliver professional support for our products and services, maintaining a stellar customersatisfaction rate Master...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
customersatisfaction.
• Maintain accurate documentation of customer interactions and service requests.
• Collaborate with technical and sales teams to meet customer needs promptly.
• Stay informed about industry trends and new technologies to assist...
in customer service' preferably in the education or tech industry.
• Strong communication and interpersonal skills with a focus on customersatisfaction.
• Technical proficiency and eagerness to learn about e-learning platforms and tools.
• Familiarity with...
Assist clients with account management' content strategies' and platform features. - Troubleshoot issues and provide effective solutions to enhance customersatisfaction. - Maintain thorough documentation of customer interactions and feedback...
Maintain high level of customer support and customersatisfaction' keeping a customer relationship database - Strive for client retention and loyalty and aim for a positive response to the customer's inquiry Requirements - Native or near native Italian...
Communicate clearly and empathetically' offering personalized assistance Maintain a customer-first mindset' ensuring satisfaction and loyalty Document all customer interactions accurately using internal CRM systems Collaborate with other departments as needed...
manner.
• Maintain detailed records of customer interactions and feedback.
• Collaborate with project managers and other departments to ensure client satisfaction.
• Stay informed about industry trends and construction practices to assist customers...
driving service improvements' and contributing to customersatisfaction. Career growth and personal development We'll equip you with the training' cutting-edge technologies' and ongoing support you need to thrive. At Concentrix' there's tremendous...
Strive to anticipate customer needs whenever possible to enhance quality service, and in turn, enhance customersatisfaction in accordance with hotel standards. Forecast potential revenues and costs to ensure that budget is met when viewing banquet...
customer experience across a large portfolio of customers (Up to 100 customers). The objective of this function will be to optimize the customer onboarding and adoption processes' improve renewal rates' increase customersatisfaction' and champion customer...
internal departments such as Sales and Logistics'
• Ensuring On-Time Delivery in line with customer and company targets'
• Driving customersatisfaction and process efficiency.
What we are looking for:
• Proficiency in Italian (C1-C2 level) is mandatory...
internal teams and international customers - managing complex engineering projects from order confirmation through to installation and commissioning. You'll ensure smooth communication' technical coordination' and customersatisfaction across multiple...