experience - Understand and anticipate their needs to improve our processes and tools - Participate in the upgrading of newcomers' skills in a context of strong growth As a CustomerCare Officer' your impact on the business will be immediate and tangible...
customer contacts, Provides customers with advice and information regarding clients' products and services' exceeding department productivity standards and quality customercare standards, Carries out customer inquiries in timely and correct manner by...
customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load' the Customer Service Associate takes care of backlog management actions through' to invoice and delivery of parts to...
responsibilities:
• Deliver written customer support via email for the Italian market.
• Investigate and resolve customer issues by reviewing past interactions and using internal tools.
• Process manual refunds and address GDPR-related complaints with care...
to customer experience' with a demonstrated ability to build lasting relationships and adapt to change. WHAT YOU'LL LOVE ABOUT WORKING HERE - Well-being culture: medical care with Medicover' private life insurance' and Multisport card.
But we went one...
positive experiences for our clients. Through clear communication' empathy' and effective troubleshooting' we foster satisfaction and long-term loyalty. As a CustomerCare Consultant' your focus is to quickly identify and resolve issues while demonstrating...
Company Description Welcome to Sutherland! Sutherland is a global leader in Customer Experience Management (CXM). For over 37 years' we have been dedicated to taking care of our clients' customers' continuously accelerating growth through cutting...
Join Next Job Abroad and embark on a career adventure in stunning Greece! We are currently seeking Italian Customer Client Support Specialists to provide exceptional service to our valued customers. As part of our team' you'll enjoy fully paid...