details into case management systems' and provide response and resolution within SLA to customers - Aim for the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports.
Their happiness is our...
and returns of products and/or services according to ensure timely and accurate product and service delivery - Provide and excellent customer service experience to clients through different contact channels' in order to enhance customersatisfaction...
response and resolution within SLA to customers - Aim for the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports. Their happiness is our happiness - Delivery of high-caliber Customer Service...
them in navigating our products and services' and ensuring they have the support they need whenever they need it. With a special focus on Italian-speaking clients' your role will be pivotal in fostering customer loyalty and satisfaction.
If you're...
positive experiences for our clients. Through clear communication' empathy' and effective troubleshooting' we foster satisfaction and long-term loyalty. As a Customer Care Consultant' your focus is to quickly identify and resolve issues while demonstrating...
performance in line with customer and company goals.
• Generating customersatisfaction.
• Close teamwork with Inside Sales and Product Management.
• Managing customer reserved inventory.
• Driving efficiency.
What Are We Looking For?
• Advance level of...
della customersatisfaction, comprensione della cultura dell'azienda cliente e relativa analisi dei bisogni organizzativi in termini di necessit , priorit e obiettivi, proattivit nel trasformare i bisogni del cliente in un'offerta di servizi tailor-made...
As a customer solutions specialist' you will be primarily responsible for handle frontline customer inquiries' issues' provide technical support and troubleshoot to ensure high customersatisfaction. You will be required to respond to customers when...
potential customers, - Identifies and assesses customers' needs to achieve satisfaction, - Resolves product or service problems by clarifying the customer's request' determining the cause of the problem' selecting and explaining the best solution to solve...
requests.
• Escalate all enquiries without predefined answers according to defined processes.
• Utilize computer technology to handle high call volumes.
• Ensure optimal customersatisfaction.
Create' Promote and Maintain Operational Excellence
• Share most...
al Cliente assicurando il raggiungimento ed il mantenimento dei target di CustomerSatisfaction
• Eccellenti doti comunicative
• Forte motivazione al raggiungimento degli obiettivi
• Problem Solving, flessibilit
• Capacit di lavorare in team
• Buona...
issues to our central teams and liaise with them for resolution. - Be our customers' best advocate. The Customer Service Agent's performance will be assessed on our students' cancellations rate' school usage' progress' and student's satisfaction.
We are...
Fluency in Italian and English' both written and spoken
• Strong customer service skills with a focus on client satisfaction
• Technical aptitude to understand and support data analytics solutions
• Excellent problem-solving skills and attention to detail...
as applicable - Operate both autonomously and collaboratively with colleagues and the Bank's departments' such as RMs' other Investment Managers (IMs)' product specialists' and support functions' to ensure client satisfaction with advisory services...