Resolve customer complaints and issues with professionalism and empathy. - Document all interactions accurately within the customer management system. - Collaborate with other team members to improve service delivery and customersatisfaction.
- Stay...
of customer interactions and follow up to ensure satisfaction. - Collaborate with internal teams to resolve complex inquiries and improve service delivery. - Stay informed about financial trends and company offerings to provide current information to...
through and maintaining high service standards. - Collaborate closely with cross-functional teams to improve service delivery and customersatisfaction. - Stay updated on the latest trends in the media and entertainment industry to better assist customers...
customersatisfaction.
• Ability to explain technical information clearly and concisely.
• Strong problem-solving skills and a proactive mindset.
• Familiarity with CRM software and general computer proficiency.
• Willingness to work flexible hours...
ideally in the biotechnology sector or related fields.
• Strong communication skills with the ability to convey complex information clearly.
• Excellent problem-solving capabilities and a focus on customersatisfaction.
• Proficiency in using customer...
and a focus on customersatisfaction.
• Attention to detail and adherence to compliance and regulatory standards.
• Proficiency in using customer service software and CRM systems.
• Willingness to work flexible hours' including evenings and weekends if...
Resolve issues and complaints efficiently while ensuring high levels of customersatisfaction. - Document and maintain records of all customer interactions in our CRM system. - Collaborate with airline staff and other departments to ensure seamless service...
and efficiently to ensure customersatisfaction. - Document interactions with customers accurately' keeping detailed records of inquiries and resolutions. - Collaborate with the technical support team to address complex issues and product inquiries.
- Stay...
handling applications' and processing paperwork.
• Resolve customer concerns and inquiries promptly to ensure high levels of satisfaction.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Work closely...
top
-notch customer support to Italian-speaking clients through various channels' including phone' email' and chat.
• Resolve customer inquiries and issues effectively' ensuring high levels of satisfaction.
• Document customer interactions accurately to...
Troubleshoot customer issues and escalate when necessary
• Ensure customersatisfaction with every interaction
• Work in collaboration with your multicultural team Requirements
• Italian C2 level (native/near-native)
• English B2 level (required for training...
exceptional customer support via phone' email' and chat
• Track and resolve customer inquiries in a timely and efficient manner
• Maintain a high level of customersatisfaction while representing global brands
• Build and nurture professional relationships...
and improve customers' satisfaction. CORE JOB RESPONSIBILITIES - Cooperate with CEM team in order to provide the best in class customer experience throughout the customer lifecycle' enhancing customers' satisfaction and convert negative perceptions...
improvement for customersatisfaction Your qualifications Concentrix is a great match if you: - Have a high level of Italian (written and oral) and fluent in English (B2) - Have excellent writing and communication skills coupled with empathy and team spirit...
the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports. Their happiness is our happiness - Delivery of high-caliber Customer Service on post-sales requests (delivery' warranties' refunds...