using the SF CRM systemUtilize the advantages of digital solutions to ensure a holistic customer experience and satisfaction through data driven decisionsContribute to design, develop, update and implement tailored action plans for key customers in close...
dei resi, dei reclami e garantendo una customersatisfaction elevata per favorire la fidelizzazione e il ritorno dei clienti.
• Partecipare attivamente a fiere ed eventi di settore, rappresentando l'azienda e promuovendo il brand, per sviluppare nuove...
gli strumenti aziendali (Plan & Review, CRM, Teams, ecc.).Contribuire al raggiungimento degli obiettivi di crescita e customersatisfaction in sinergia con il Responsabile Service.Requisiti richiestiFormazione ed esperienza:Diploma tecnico (Perito Elettrotecnico...
and returns of products and/or services according to ensure timely and accurate product and service delivery - Provide and excellent customer service experience to clients through different contact channels' in order to enhance customersatisfaction...
level
• Enrich the customer understanding by using the SF CRM system
• Utilize the advantages of digital solutions to ensure a holistic customer experience and satisfaction through data driven decisions
• Contribute to design, develop, update...
performance in line with customer and company goals.
• Generating customersatisfaction.
• Close teamwork with Inside Sales and Product Management.
• Managing customer reserved inventory.
• Driving efficiency.
What Are We Looking For?
• Advance level of...
details into case management systems' and provide response and resolution within SLA to customers - Aim for the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports.
Their happiness is our...
quality.
• Engage in team initiatives aimed at enhancing customersatisfaction.
Requirements
• Fluency in Italian and working knowledge of English, additional languages are advantageous.
• Experience in customer service or support is a plus.
• Strong...
experience in similar position/ function will be considered as an asset
• Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
• Passionate with CustomerSatisfaction
• Excellent command of...
industry TELUS Digital Bulgaria! As a Customer Support Specialist with Italian and English you will be a part of a great team and all together will: Deliver outstanding client service Achieve great customer experience and satisfaction Identify and assess...
positive experiences for our clients. Through clear communication' empathy' and effective troubleshooting' we foster satisfaction and long-term loyalty. As a Customer Care Consultant' your focus is to quickly identify and resolve issues while demonstrating...
As a customer solutions specialist' you will be primarily responsible for handle frontline customer inquiries' issues' provide technical support and troubleshoot to ensure high customersatisfaction. You will be required to respond to customers when...
experience in similar position/ function will be considered as an asset
• Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
• Passionate with CustomerSatisfaction
• Excellent command of...
service' building trust' and creating meaningful interactions that lead to customersatisfaction and loyalty. - International Mindset: You thrive in a multicultural team environment' collaborating with colleagues from 16+ nationalities.
Adapting to...
della customersatisfaction, comprensione della cultura dell'azienda cliente e relativa analisi dei bisogni organizzativi in termini di necessit , priorit e obiettivi, proattivit nel trasformare i bisogni del cliente in un'offerta di servizi tailor-made...