customers, sales teams, logistics, and finance to ensure smooth and accurate transactions and customersatisfaction throughout the order lifecycle.
Responsabilities:
• Manage the end-to-end Order to Cash process, including order entry, order confirmation...
care (interno e/o in outsourcing), assicurando qualità e performance del servizio.
• Gestire le richieste dei clienti (telefono, email, piattaforma digitale), garantendo risposte rapide ed efficaci.
• Monitorare la customersatisfaction e proporre...
experience
Specific skills and knowledge
• Must be fluent in English.
• Other helpful languages in order of relevance: Chinese, Arabic
• Must be dedicated to service and customersatisfaction
• Must be experienced in using office software
• Must be...
interno e/o in outsourcing), assicurando qualità e performance del servizio.
Gestire le richieste dei clienti (telefono, email, piattaforma digitale), garantendo risposte rapide ed efficaci.
Monitorare la customersatisfaction e proporre azioni...
Accountabilities
• Provide continuous attention to customer needs; greet, assist, and thank customers in a prompt, courteous, and friendly manner.
• Address customer issues/complaints and resolve to full satisfaction of the customer immediately, within company...
and knowledge
Must be fluent in English.
Other helpful languages in order of relevance: Chinese, Arabic
Must be dedicated to service and customersatisfaction
Must be experienced in using office software
Must be trustworthy to handle large amounts of cash
Must...
Accountabilities
• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
• Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company...
con particolare attenzione alla customersatisfaction dei nostri clienti è per noi un aspetto di centrale importanza, come anche la predisposizione e l'interesse per il mondo IT.
Una precedente esperienza nel ruolo o il possesso di una certificazione in ambito...
overseeing all aspects of the selling process and creating a welcoming atmosphere for customers.
• Set daily goals for customer service to enhance the overall experience, emphasizing responsiveness and satisfaction.
• Train and coach the team on standards...
Redigere report tecnici e aggiornamenti tramite gli strumenti aziendali (Plan & Review, CRM, Teams, ecc.).
• Contribuire al raggiungimento degli obiettivi di crescita e customersatisfaction in sinergia con il Responsabile Service.
Requisiti richiesti...
end-to-end.
Develop and implement effective sales strategies to achieve company objectives.
Manage and nurture relationships with key stakeholders , including C-level executives, to ensure customersatisfaction and retention.
Qualifications...
gli strumenti aziendali (Plan & Review, CRM, Teams, ecc.).Contribuire al raggiungimento degli obiettivi di crescita e customersatisfaction in sinergia con il Responsabile Service.Requisiti richiestiFormazione ed esperienza:Diploma tecnico (Perito Elettrotecnico...
Collaborate with the Regional Manager to develop and implement localized sales strategies, nurture key relationships, and support overall regional growth.
• Understand customer needs in the Italian market, respond swiftly, and provide effective solutions to...
using the SF CRM systemUtilize the advantages of digital solutions to ensure a holistic customer experience and satisfaction through data driven decisionsContribute to design, develop, update and implement tailored action plans for key customers in close...
IQVIA Italia-Giugliano in Campania, 11 km da Napoli
using the SF CRM systemUtilize the advantages of digital solutions to ensure a holistic customer experience and satisfaction through data driven decisionsContribute to design, develop, update and implement tailored action plans for key customers in close...